National Institutes of Health, Office of Procurement Management, 6011 Executive Blvd., Rockville, Maryland 20892-7260

D -- SOFTWARE SUPPORT SERVICES FOR CLINICAL CENTER MEDICAL INFORMATION SYSTEM SOL 263-99-P(LJ)-0025 POC Ann Argaman, Contract Specialist (301) 496-6254; Edward Wilgus, Contracting Officer, (301) 402-3070 this is a Notice of Intent that the National Institutes of Health under the authority of 41 USC 253(c)(1) intends to negotiate and award a solce source contract to Eclipsys Corporation to continue to provide software support services to the national Institutes of health, Clinical Center Medical Information System (CCMIS) on-line system used to support patient care and clinical research activities at the Clinical Center. Services to be provided shall include but not be limited to the following: a. Provide periodic new systems software that shall ensure the Clinical Center's ability to continue to operate using IBM mainframes and current IBM operating systems software. New systems software releases shall be made available to the Clinical Center at the same time the contractor makes the release generally available to client hospitals, although by mutual agreement the Clinical Center may receive an early release and act as its test site. b. Provide periodic releases of new applications software. As stated above, the Clinical Center shall receive new releases concurrent with those made to client hospitals. By mutual agreement, the Clinical Center may receive an early release and act as the test site. the applications software referred to is closely integrated with the systems software and includes: Resource and Appointment Scheduling (RAS)that is tightly integrated with CCMIS systems software, Computer Based Training (CBT)a development tool used to create Computer Based training courses for the use of the CCMIS. c. Provide periodic releases of new communication and utility software simultaneously with their releases to client hospital. By mutual agreement the clinical Center may receive an early release and act as a test site. d. Provide complete documentation with each new releases of systems programs, application programs, and communications programs. The documentation shall be adequate to enable the Clinical Center to successfully test and install the new release without additional support from the contract.e. Maintain a 24 hr per day hotline 365 days a year to receive trouble calls relating to that portion of CCMIIS software that is provided by Eclipsys. Immediate technical support shall be provided or the problem shall be sent to a technical expert who shall contact the Clinical Center within 24 hours following the hotline call. f. Maintain a system to formally log and follow up on written problem report submittedby the Clinical Center.g. Provide softwre corrections and revisions in the form of new individual programs or new release package. In emergency situations that warrant immediate attention, provide paths to individual programs. All responses must be written and received within 45 calendar days from the published date of this notice. Oral communication is not acceptable and will not be honored. A statement of work is available upon request. Responses requesting the solicitation without providing the required documentation shall not be considered. There is no solicitation document. Concerns that respondto this notice will be considered only if furnishing clear and convincing documentation demonstrating their ability to meet at a minimum the stated requirements. Written responses should contain sufficient technical information in order to permit agency analysis to establish a bonafide capability to meet the stated requirements and should be addressed to Ann Argaman at the address above. A determination by the government to open the requirement to competition based upon responses to this notice is solely within the discretion of the Government. The Government will not pay for preparation or submission of any information submitted in response to this synopsis. See Numbered Note(s): 22. Posted 04/12/99 (W-SN318418). (0102)

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