Department of Commerce, Patent and Trademark Office (PTO), Office of Procurement, Box 6, Washington, DC, 20231

D -- MODIFICATION TO ESTEND MICROSOFT PREMIER SUPPORT AGREEMENT SOL 40PAPT802785 DUE 050399 POC Helen Hensley, Procurement Analyst, Phone (703) 305-8008, Fax (703) 305-8294, Email helen.hensley@uspto.gov -- Joan Hanicak, Contracting Officer, Phone (703) 305-8069, Fax (703) 305-8294, Email joan.hanicak@uspto.gov WEB: Visit this URL for the latest information about this, http://www.eps.gov/cgi-bin/WebObjects/EPS?ACode=P&;ProjID=40PAPT802785& LocID=251. E-MAIL: Helen Hensley, helen.hensley@uspto.gov. The U. S. Patent and Trademark Office intends to extend Purchase Order 40PTO802785 to provide for an additional twelve months of Microsoft Premier Support to be awarded to Microsoft Corporation, Premier Sales, 2118 Water Ridge Parkway, Charlotte, NC 28217. This is a sole source, combined synopsis/solicitation for commercial items prepared in accordance with the format of FAR Subpart 12.6, the test program outlined in FAR 13.6, as well as the supplemental information provided herein. This non-competitive action will be processed in accordance with FAR 6.301-1 (Only one responsible source and no other supplies or services will satisfy agency requirements). The agreement with Microsoft will provide for specialized technical assistance, hot line availability based on individual incident calls. This agreement will provide the USPTO with proactive, personalized support services which are aimed at providing rapid resolution to enterprise support issues. During the twelve (12) month period of performance, the Basic Premier Support Service agreement will include 100 individual incidents calls, Technical Account Management, a membership to Microsoft Developer Network; four secured access accounts and a site visit by the assigned Microsoft Technical Account Manager (TAM). This announcement constitutes the RFP and is the only solicitation that will be issued. A sole source proposal is being requested pursuant to this announcement and shall reference requisition number 196P9801472. This solicitation incorporates all of the applicable provisions and clauses in effect through FAC 97-04, as if stated in full text, as well as the terms and conditions of FAR 52.212-1. A firm fixed priced modification to the above referenced purchase order will be issued. A proposal shall be delivered to the Patent and Trademark Office, Office of Procurement, 2011 Crystal Drive, CPK 1, Suite 810, Arlington, VA 22202, Attention: Ms. J. Hanicak, no later than 2:00 PM (EST) on May 03, 1999. The point of contact for information regarding this solicitation is Joan Hanicak at 703-305-8069. See Note 22. Posted 04/29/99 (D-SN325991). (0119)

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