Health Care Financing Administration 7500 Security Blvd., Baltimore, MD. 21244-1850

99 -- SOFTWARE MAINTENANCE" POC Renee Wallace, Contract Specialist, 410-786-5128 The Health Care Financing Administration(HCFA) intends to procure, on a sole source basis, with IKON Office Solutions for maintenance services on the following software: 3 citrix WinFrame V1.6 units consisting of 60 licenses each, located at Central Office in Baltimore, Maryland; 6 WinFrame V1.6 units consisting of 15 licenses each, located at the agency headquarters in Baltimore, Maryland; (Quantity 3), the agency office in Washington, D.C. (quantity 2), and in the Regional Office in Atlanta, GA. (quantity 1); 9 Citrix WinView units consisting of 15 licenses each located one per location in HCFA Regional Office in Boston, MA., Philadelphia, PA., Dallas, TX, Denver, CO, San Francisco, CA, Seattle, WA, Chicago, IL, New York, NY, and Kansas City, MO. Telephone coverage by Citrix certified WinFrame/WinView technicians is required twenty-four hours per day. A telephone response must be made withing 4 hours of a trouble call at HCFA. When required within 4 hours to Baltimore, MD and Washington, DC. Maintenance services are to cover all software upgrades for a period of one year starting 09/01/99. Hardware maintenance is not required. For planning purposes, the software is running on a mix of platforms consisting primarily of DellPowerEdge servers (single-and multiple-CPF) and Hewlett-Packard LM100/5 single-CPU servers. If no responses are received within 15 calendar days from the published date of this notice, a purchase order shall be awarded to IKON Office Solutions, 1430 Spring-Hill Road, McClean, VA 22102. An RFQ package is not available. See Numbered Note 22. Posted 05/19/99 (I-SN333290). (0139)

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