Office of Acquisition and Grants, 1710 GWYNN OAK AVENUE, BALTIMORE, MD, 21207-5279

58 -- COLLECTION OF TELEPHONE SYSTEM MANAGEMENT INFORMATION DUE 062999 POC JERRY BURTON, 410-965-9487 WEB: Download Solicitation when/if available, http://www.ssa.gov/oag. E-MAIL: Contracting Officer, SSA/OAG, JERRY.BURTON@ssa.gov. The Social Security Administration (SSA) is interested in obtaining information from vendors who can collect Management Information (MI) from thirty six (36) selected SSA Field Office telephone systems nationwide. SSA is considering acquisition of a MI system that remotely polls SSA Field Office telephone systems on a daily basis. The system shall then upload the MI reports to a processor and electronic storage located at the vendor's site. SSA will then remotely access the storage device during regular business hours. The vendor must provide all the hardware, software, design, training, installation and services to implement this project. The sites selected for this pilot project have either an Executone IDS 108/228 telephone system, an Estech Systems, Inc. (ESI) IVX telephone system, or a Fujitsu 9600VS telephone system. Each of the three telephone systems use automated attendant, voice mail, and automated call distribution. SSA will require the vendor to gather, sort, upload, and store the followingtype of reports: line group utilization, line utilization, extension summary, system utilization, voice mail statistics, port statistics, automated attendant statistics, and ACD statistics. Any vendor possessing the requisite expertise and resources is invited to submit information concerning their capabilities, experience (including current customer contact names and phone numbers), suggested equipment and software, and other pertinent data (including GSA contract / commercial price information) within 20-calendar days from the date of this publication. Any literature, or other material submitted as a response to this notice, must contain enough information for a reader to ascertain the capability of an offered product to meet SSA's requirements. This is not a request for proposal and the Government does not intend to pay for any information provided. While receipt of responses will not be acknowledged, information submitted will be used to broaden SSA's awareness of available products/solutions. When responding to this announcement, respondents should refer to : Central MI System. Posted 06/04/99 (D-SN339568). (0155)

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