Office of Acquisition and Grants, 1710 GWYNN OAK AVENUE, BALTIMORE, MD, 21207-5279

70 -- ONSITE TECHNICAL SUPPORT SOUGHT FOR LOADRUNNER SOFTWARE DUE 062899 POC CYNTHIA SPENCER, 410-965-3369 WEB: Download Solicitation when/if available, http://www.ssa.gov/oag. E-MAIL: Contracting Officer, SSA/OAG, CYNTHIA.SPENCER@ssa.gov. The Social Security Administration (SSA) is attempting to identify responsible vendors that can provide onsite technical support for the software product LoadRunner. LoadRunner is a proprietary software tool used for capacity planning and performance management on UNIX data base servers. SSA also is conducting load and stress tests on the Paperless Project using current licenses of LoadRunner. These tests are being designed to simulate the workload of up to 500 Paperless users performing typical user functions. In order to expedite the tests, on-site technical support is necessary. Technical support consists of the following: 1) the Engagement Lead reviews SSA's Paperless testing environment and defines what is required to achieve specific testing goals; 2) the Engagement Load will also assist in setting up the test scripting approach; 3) the Quick Start will help get LoadRunner and the Paperless Project testing up and running. Initial efforts will focus on getting the test scripts to run successfully with a light load. Subsequent sessions concentrate on running larger user loads, interpreting results, and working with system experts to diagnose system issues; and 4) the Engagement Lead will review the status of the project and initial load test results. Consulting services will be performed at the SSA National Computer Center in Baltimore, MD. As the proprietary owner/publisher of this software, Mercury Interactive Corporation is considered the only source capable of providing the required technical support. Any responsible firm that believes it has the capability to provide this requirement to SSA are invited to submit information concerning their capabilities, experience, and other pertinent data (including GSA Schedule information). When responding to this announcement, respondents should refer to LoadRunner99. Responses must be in writing and should be submitted to the address cited at the beginning of this notice. THE DUE DATE FOR RESPONSES IS 12:00 PM, EST, JUNE 28, 1999. FAXED RESPONSES SHALL NOT BE PERMITTED. The Government does not intend to pay for information received. All responses from responsible sources will be fully considered. If after the due response date of this notice, no viable responses have been received, SSA shall issue the award to Mercury Interactive Corporation. Posted 06/11/99 (D-SN341743). (0162)

Loren Data Corp. http://www.ld.com (SYN# 0293 19990615\70-0004.SOL)