Tennessee Valley Authority, Procurement, 400 West Summit Hill Drive, Knoxville, TN 37901

D -- LOAN MANAGEMENT SOFTWARE SOL YS-LOAN DUE 071699 POC Paulette Treece (423)632-8125 REQUEST FOR INFORMATION -- Loan Servicing Software DUE DATE: July 16, 1999 This is not a solicitation; however, your response to this REQUEST FOR INFORMATION (RFI) will demonstrate your interest in subsequent REQUEST FOR PROPOSALS (RFPs). Responses to this RFI will be utilized to determine recipients of possible future RFPs. The Tennessee Valley Authority ("TVA") is a U.S. Government-owned corporation established by Congress to develop the resources of the Tennessee Valley region. It is one of the largest wholesalers of electric power in the United States and maintains about 17,000 miles of transmission lines. TVA also manages the nation's fifth-largest river system for flood control, navigation, power production and recreation. TVA has several different loan programs. One program provides loans to cities and counties for Economic Development purposes. Another program provides loans to our customers (distributors) for capital improvement projects. Loans have also been made to small businesses and churches for purchase of electric heat pumps and other large electric appliances. TVA is considering the purchase of a Windows-based loan servicing software system. The software must be able to support many different loan types, including the following : EXAMPLE LOAN TYPES: Fixed rate mortgage payments, due either monthly or quarterly Variable rate mortgage payments due quarterly (The interest rate changes quarterly. Some of these loans are fixed principal plus interest, while others have the option of paying principal only when they want, with the remaining principal due at maturity.) Loans that start as a variable rate mortgage, then convert to fixed rate mortgage Simple interest loans Construction loans Loans that start at one fixed rate and then change to another fixed rate after a period of time (Some may change rates more than twice.) Loans that are amortized over a period of time longer than the maturity date, resulting in a balloon payment at maturity (For example, one loan is amortized monthly over a ten year period but matures in 5 years.) Loans that just accrue interest for a period of time, compounded monthly, but payments do not begin until several months later REQUIRED FEATURES: Year 2000 compliant Runs in a Windows environment Operates on a LAN Supports a loan portfolio of 500 -- 1,000 loans Handles amounts up to $99.9 Million Supports many different loan types as listed above Allows easy input and access to borrower and loan master information Calculates payment amounts Calculates interest due Calculates payoffs Calculates late charges, but allows manual adjustment or waiver of late charge Creates and prints amortization schedules Allows loans to be grouped by Program for reporting purposes Supports automated billing statements Prints letters including reminder letter, collection letter Allows customization of letters Allows print preview' of letters and reports before printing Provides for entry of NSF reversals Provides for reversals of all transactions Allows payment posting with ability to enter effective payment date different from current date Ability to create user-defined fields Includes standard reports, as well as a report writer tool for user-created reports Includes step-by-step instructions for use of the software, either in a printed user manual or on-line Provides hands-on training course on use of the software Provides telephone support after purchase Costs less than $50,000 for a 4-user license ADDITIONAL FEATURES REQUESTED: Allows lockbox and ACH payment posting Provides support for ACH debit of customer payments Calculates daily interest accruals and earned income Allows collection notes to be recorded on-line Allows entry of pending changes, such as interest rate or payment amount Ability to create year-to-date reports based on fiscal year ending September Ability to export a report to another application, such as EXCEL Provides user definable flags Provides for use of tickler reminders Includes audit control that tracks what changes were made, by whom, and when Ability to access a loan by searching for loan number or borrower name Availability of on-line help Provides optional security with multiple security levels Provides data conversion services from current loan servicing software We appreciate your response to this RFI. Please mail information regarding qualifying loan servicing software to the address below by July 16, 1999. Also please complete the attached questionnaire to provide more information about your company and its software. As you respond to these questions, please identify your response with the corresponding question number. Please direct your reply and any questions to: Paulette Treece Tennessee Valley Authority Financial Officer, Cash Management P.O. Box 480 Knoxville, TN 37901-0480 e-mail address: pgtreece@tva.gov Attachment QUESTIONNAIRE 1. How long has your company been in business? 2. How long has your company been providing loan servicing software? 3. When was the Windows version of this loan servicing software first released? 4. How many versions of the Windows-based software have you released? 5. How many companies currently use the Windows version of this software? 6. What is the base price for a your Windows-based loan servicing software, based on 4 concurrent users? 7. Do you provide any free support with purchase of your software? 8. Which of the following areas of installation support do you offer and what do you charge for each?: a. Installation assistance (by phone or on-site?) b. Training classes (on-site or at your office?) c. Customization of billing statement d. Other customization of the software e. Data conversion from current software 9. What is the price for ongoing support and what is included in this price? 10. How often are software upgrades released, and what is the price if we choose not to purchase an annual maintenance agreement but pay for support on an hourly basis (if this is a choice)? 11. Do you offer either a dial-in demo or a demo disc that would allow us to view the software? 12. Can your company provide references from customers currently using your Windows-based loan servicing software? 13. Please provide examples of the standard reports contained in your software Posted 06/14/99 (W-SN342517). (0165)

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