USPFO for Missouri, Purchasing and Contracting, 7101 Military Circle, Jefferson City, MO 65101-1200

R -- COMBAT SERVICE SUPPORT- AUTOMATED SYSTEMS ASSISTANCE SOL DAHA23-99-Q-0115 DUE 083199 POC CPT Karen A. Smith, (573)526-9998 E-MAIL: smithka@mo-arng.ngb.army.mil, smithka@mo-arng.ngb.army.mil. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This solicitation is issued as a Request for Proposal (RFP) and the solicitation number is DAHA23-99-Q-0115. Solicitation document and incorporated provision and clauses are current through Federal Acquisition Circular 97-13. This is being solicited on an unrestricted basis with SIC code 7379. The period of performance is a base period of six (6) months and three (3) optional periods of six (6) months. Base period projected to start 15 September 1999. Site visit to be held at Ike Skeleton Training Site (ISTS), Jefferson City, Missouri on 23 August 1999 at 2 p.m. If interested in attending the site visit, send e-mail response to smithka@mo-arng.ngb.army.mil. Contractor to provide Supply/Combat Service Support (CSS) automated systems assistance to users within the Missouri Army National Guard (MOARNG). The contractor will serve as the central point of contact for CSS software management and operator level support for all CSS STAMIS' within the MOARNG units and TDA activities. The contractor acts as the system integrator for CSS automation systems and ensures that all systems change packages are applied in the proper order along with review of all system problem reports and engineer change proposals (ECP). Contractor personnel will work at government facilities located at the Ike Skeleton Training Site (ISTS), Jefferson City, Missouri. The government will provide work area, all required equipment, and materials to complete the job. Contractor to provide at least two on-site Logistics Computer Operators for a total of eighty hours per week. One employee will be designated by the contractor to be the working supervisor, and will be the primary point of contact for coordination of daily activities with the government. Contractor must provide full coverage of the hours between 07:00-17:00 Monday-Friday, except 10 Federal holidays per year or 5 Federal holidays per six months. The qualifications of the Logistics Computer Operators must be as follows: (1) Comprehensive knowledge of supply system principles, concepts, and methodologies of program management with the ability to perform analytical assignments involving issues with program management and automated systems support. Qualifications, 5 years combined experience with STAMIS systems, including ULLS-G, ULLS-A, SAMS, SPBS-R and SARSS. (2) Comprehensive knowledge of accepted supply system methods, techniques, and standardized automated databases and functional areas to search for and analyze information, resolve questions, prepare entries for record systems, and provide program information, records, and services. (3) Knowledge of CSS automated systems and design relevant to information management and computer equipment needed to carry out studies and advise on the merits of proposed applications, designs and design changes. (4) Knowledge of support backup and recovery through data base management systems. (5) Knowledge of ARNG mission, objectives, terminology and management practices sufficient to recognize probable areas of interaction and overlap between proposed applications and existing systems. (6) Specific knowledge of the work processes and rules, file design, computer procedures, and clerical procedures of system programs. (7) Knowledge of Combined Arms Support Command (CASCOM) CSS documentation procedures, standard data elements and codes, available utility routines, customary fact-finding approaches and decision logic tables. (8) Knowledge of supply regulations, policies, procedures and instructions to perform assignments involving supply program management and automated systems support. (9) Ability to conduct extensive and exhaustive searches for required information to reconstruct records of complex supply transactions. (10) Knowledge of CSS automated systems, utilities and design. (11) Knowledge of computer and peripheral equipment and associated communication parameters. The contractor will provide user level assistance, system trouble shooting, and replacement software for STAMIS systems including ULLS-G, ULL-A, SPBS-R, and SARSS. The contractor's primary responsibility will be for help desk support. Contractor will support and/or train users in the use of hardware and software associated with Army logistics STAMIS systems, and respond to questions from system users needing assistance (presentation of basic information to new users as well as providing ongoing training to experienced users). The contractor will assist LAN Administrator/Network Operations Center and other technicians with overall system enhancements. The contractor is responsible for receipt, distribution, implementation, retrieval, and disposal of CSS software. The contractor is responsible for maintaining and administering a user level sustainment training program within the state. The contractor is responsible for the integration of any required data bases of new units. The contractor is responsible for assisting units/TDA activities with CSS automation COOP planning and execution. The contractor is responsible for coordination of signal/communications support actions and requirements with DOIM and/or signal units. The contractor is responsible for managing the state CSS automation float and coordinating accountability of exchanges. The contractor analyzes automated CSS system operations, and requirements; and as appropriate, develops systems problem reports and/or change proposals. The contractor advises functional users in assigned supply/CSS systems management and provides operator-level support to units/activities in the state. The contractor reviews supply operational programs and associated automated support systems and as appropriate, develops automated systems problem reports and/or engineer change proposals (ECP's) to improve supply programs. The contractor reviews and assists units/activities in the preparation of problem reports or ECP's developed. The contractor assists the senior/lead systems analyst in the management of CSS systems software involving the receipt, review, validation, distribution, and implementation of systems. The contractor ensures assigned software/interim change packages (SCP/ICP) are applied in proper order. The contractor identifies requirements and assists in the management and coordination of CSS hardware systems and peripherals involving the receipt, distribution, installation and replacement of systems. The contractor performs systems review and user level assistance. Installs, tests and evaluates CSS hardware. The contractor utilizes CSS hardware floats as appropriate and coordinates exchanges with the senior/lead systems analyst. The contractor refers higher-level maintenance requirements to appropriate personnel or activity. The contractor refers systemic problems to appropriate personnel as identified during maintenance of the hardware or in application of software. The contractor provides user-level assistance on supply/CSS operations and automated systems utilization. Troubleshoots assigned systems and resolves operator problems as required. Identifies training requirements for assigned new and established CSS automated systems. Develops, establishes, and maintains training programs as directed. Assists in training or conducts training for user personnel. Assists functional users in installation, start-up and operation of assigned computer systems and application programs. Deliverables are as follows: WEEKLY STATUS REPORT: The contractor will provide a weekly status report summarizing the help desk management operation. The report will be broken down by STAMIS, reflecting open tickets/issues and the associated status, issues closed during the last week, and a summary of management issues and recommendations. Weekly status report due to the COR each Monday by 10:00. MONTHLY REPORT: The contractor will submit a monthly report which summarizes activities conducted during the month. COR to submit format and receive monthly reports by the 5th of each month. IN PROGRESS REVIEW: Contractor to present In Progress Review monthly to discuss pertinent issues and issue resolution to the government. In Progress Review to be held on or around the 10th of each month (date to be agreed upon by the contractor and the government). Contractor to present meeting notes summarizing the In Progress Review no later than 5 days after the In Progress Review. Provisions at FAR 52.212-1 Instructions to Offerors- Commercial apply to this acquisition. Provision at FAR 52.212-2, Evaluation Commercial Item applies as follows: Technical ability of offerors, Past Performance, and Price apply to this requirement. Contractor to submit cost proposal that breaks out costs by labor (number of days, number of hours) other direct costs, and travel (if applicable). Cost proposal shall break out base period and optional periods separately and provide separate breakdown for each period. Contractor to submit resumes of individuals proposed to do the work and contractor to submit 3 references for past perfomance to include business name, address, point of contact, and description of work .Include a completed copy of the provision at FAR 52.212-3, Offeror Representation and Certifications- Commercial Item. FAR Clause 52.212-4 Contract Terms and Conditions applies to this acquisition. FAR 52.237-2, Protection of Government Buildings, Equipment and Vegetation apply to this acquisition. DFARS 252.212.7001 Contract Terms and Conditions to implement Statutes or Executive orders Applicable to Defense Acquisitions of Commercial Items, 252.225-7001 & 252.225-7036 apply to this acquisition. Department of Labor Wage Determination No.94-2309 Rev 15 applies to this solicitation. FAR Clause 52.217-9 applies to this acquisition. Proposals are due on 31 August 1999 at 0900 hours. Mail or fax proposals will be acceptable. Mail proposals to USPFO for Missouri, Purchasing and Contracting (Attn: CPT Karen A. Smith), 7101 Military Circle, Jefferson City, MO 65101-1200. Fax number is (573)526-9992. Posted 08/13/99 (W-SN367541). (0225)

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