DHHS, Office of the Secretary, Office of Acquisition Management; Room 443H Humphrey Building, 200 Independence Ave., SW; Washington, DC 20201

U -- CREATE COMPETENCY-BASED TRAINING COURSES SOL RFP-30-99-HHS-OS DUE 082799 POC Point of Contact -- Ms. Gaynel M. Abadie, Contracting Officer, 202-690-7506 This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This is a solicitation document and its incorporated provisions are those in effect through Federal Acquisition Circular 97-13. The requirement is as follows: BACKGROUND: The Department of Health and Human Services (HHS), Office of the Assistant Secretary for Management and Budget (ASMB), Office of Grants and Acquisition Management(OGAM)has a requirement for educational/performance support services. These services may be potentially ordered in the areas of instructional design, course development and electronic learning systems. HHS is planning to award an indefinite delivery/indefinite quantity task order contract for services to develop self-learning training courses and performance support tools for the purpose of presenting responsibilities and relationships of a given subject area in typical day to day events in the areas of logistics, acquisition, small business, grants, and audit resolution and cost policy. OGAM seeks to design, implement and deliver competency-based electronic learning and online certification to the desktop via an electronic performance support network and establish as necessary, a professional certification program in OGAM with the goal of accomplishing substantive and measurable performance improvement. The purpose of this acquisition is to contract for services to provide integrated, effective training, performance support, and knowledge repositories enabling OGAM's customers in the operating divisions and outside organizations to fully develop their knowledge, skills and abilities. SCOPE OF WORK: Contractor will be required to develop competency based training products by acquiring and reviewing existing training-related resources; and capturing other required resources such as best practices, questions, references, and interviews. The data and knowledge gained during this process will be incorporated into the training courses. The development approach shall be phased, modular, quickly updateable, practical, low risk and performance improvement oriented. OGAM seeks to use world-wide web technology as the primary delivery mechanism for OGAM training and certification programs. This electronic learning/performance support network will attempt to utilize solutions from the worlds of electronic learning, performance support and knowledge management to provide a full curriculum certification program and performance support tools to the HHS community. A specific requirement of this system is that all courses and certifications of course completion be conducted electronically through the learning/performance support network and be available 24 hours a day, 7 days per week, 365 days per year. A key module of this system and a basic building block of the curriculum to be developed by the Department will be a "Desk Reference" on the web delivered directly to the employee's desktop by the learning/performance support network. This desk reference may also be deployed on CD-ROM. Work under task orders may fall into one of three phases. Phase I may present relevant and up to date textual and graphical context and content developed by, and integrated with, expertise with HHS and outside subject matter experts for learning, performance improvement and OGAM knowledge management. Phase II may introduce tutor/student dialog in the instruction, practice testing and online course completion certification. Phase III may be the development of audio and video formats as the HHS infrastructure allows to provide for additional user preferences. The period of performance will be for one year with four option periods of one year each. The provision at FAR 52.212-1, Instructions to Offerors-Commercial, applies to this acquisition. Submissions shall consist of a pricing proposal that fully details the standard hourly fees for professional labor in 12 point font; and a technical proposal not to exceed 10 pages, in 12 point font, consisting of a cover sheet on letterhead stationary listing the RFP being responded to, the offeror's name, location, and telephone/fax numbers, and including : 1)a statement indicating understanding of the statement of work; 2) resumes for all proposed professional personnel, including any relevant past and/or current experience, education, or training, references, along with statements of availability; 3) a minimum of (3) three samples of offeror developed large-scale web and CD-ROM course development and bodies of knowledge in the subject matter areas targeted for development by OGAM to include development and deployment of electronic certification testing with course completion printout at the desktop. Resumes and samples are not subject to the page limitation. The price and technical proposals should address this requirement in sufficient detail that the following criteria can be used to evaluate submissions: Past Performance-Weight 60%/Technical-Weight 30%/Price-Weight 10%. Past performance submissions shall include the names, addresses, and telephone numbers of 3 references for work performed on similar projects in the past three years. The areas of past performance to be evaluated are: 1) Demonstrated ability to develop competency-based training products by acquiring and reviewing off-the-shelf training-related resources; and capturing other required resources such as best practices, questions, references, and interviews. Also show how that data and knowledge gained during this process was transferred to other mediums such as the world wide web and/or CD-ROM. 2) Demonstrated ability to identify certification program best practices and lessons learned relative to policy, personnel systems, and organizational recognition. 3) Demonstrated ability to develop a learning/performance support system to create, codify and use organizational learning information, knowledge and management tools while supporting collaborative workgroups within an organization. 4) Demonstrated ability to support the system by providing a fully indexed central location for organizing resources, policy guidance, best practices, lessons learned, and data and reports for an organization. 5) Demonstrated ability to provide: a) a direct link to workflow, with ease of viewing and ability to launch documents; b) a user-friendly searching capability based on profiles, content search or a combination; c) capability for immediate access to internal and external information; and d) ability to automate document security based on profile fields. Technical submissions should address the following: 1) Offeror should demonstrate understanding of the statement of work. (20%), Offeror should demonstrate ability to fulfill the obligations described in the statement of work (5%), and Offeror should demonstrate the qualifications and experience of personnel available to do the work (5%). Offerors must include a completed copy of the provision at FAR 52.212-3, Offeror Representations and Certifications-Commercial Items, with their offer. The clause at FAR 52.212-4, Contract Terms and Conditions- Commercial Items, applies to this acquisition. Any clauses or provisions referenced in this notice can be accessed through the Internet address that follows: http://www.gsa.gov/far/90- 37/html/52_000.html/. This procurement is a 100% small business set-aside and HHS encourages woman-owned businesses to propose. The SIC code is 8299. Offerors shall submit one original and three copies of the technical and business proposals. Offers are due by August 27, 1999, by 4:00 PM EST, at the following location: Department of Health and Human Services, OS/Office of Acquisition Management, Room 443H, Humphrey Building, 200 Independence Avenue, SW, Washington, D.C. 20201, ATTN: Ms. Gaynel M. Abadie. The contact point shall be Ms. Gaynel M. Abadie, 202-690-7506. Amendments to this solicitation, if any, shall also be published as a Commerce Business Daily synopsis. Posted 08/17/99 (D-SN369026). (0229)

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