Defense Supply Service-Washington, 5200 Army Pentagon, Rm. 1D245, Washington, DC 20310-5200

D -- HARDWARE MAINTENANCE SOL DASW01-99-Q-0433 DUE 091799 POC Contracting Officer, Alex Graham Tel:703-695-9575, Contract Specialist, Finetta Bean, TEl: 703-697-3418!! The Defense Supply Service-Washington (DSS-W), on behalf of the Deputy Under Secretary of Defense (Acquisition Reform), is issuing a combined synopsis/solicitation for Commercial Items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are hereby being requested and a written solicitation will not be issued. This is Request For Quotation DASW01-99-Q-0433. Solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 90-32, 01 Oct 95. BACKGROUND: The PTSC has a critical mission requirement for providing an uninterrupted real-time communications access that interfaces with the worldwide defense systems. The PTSC is operational twenty-four (24) hours each day, seven (7) days each week, 365/366 days each year. All elements of the communications system must remain operational to ensure the PTSC is able to perform its mission at all times without any deterioration or interruption of service to its customers. Any deterioration or interruption of service on the printers could seriously jeopardize the communications services provided to the PTSC customers located within the Pentagon, Military District of Washington, Navy Annex, Site-R, Site R, and their environs. DESCRIPTION: Maintenance of Fifty (50) Government Owned Xerox N17/I Data Board configured Desktop Laser Printers. This requirement encompass all services required to complete the installation of the Printers and their interfaces, and performance of all preventative and emergency maintenance services necessary to ensure the Printers function according to OEM standards. The contractor will be called to install Printers and interfaces as they are delivered to installation locations. Preventative and emergency maintenance shall include all OEM standard required cleaning and maintenance services; repair services; repair and replacement parts, toner cartridge; and labor required to ensure continuous operational performance for the Printers on a seven (7) day, twenty-four hour basis, each day of the year. The contractor shall provide all tools and requirement necessary to complete the requirement. Emergency maintenance shall be accomplished as required, either during the PPM or other than prime period of maintenance (OPPM). Maintenance Periods: PPM is Monday through Friday, between 0830 hours and 1700 hours EST, excluding all federal and Government holiday, snow days, administrative days, and days declared holidays by Presidential Executive Order. OPPM is Monday through Friday, between 1701 hours and 0759 hours EST, Saturday and Sunday from 0001 hours to 2359 hour, And all federal and government holidays, snow days, administrative days, and days declared holidays by Presidential Executive Order from 0001 hours to 2359 hours. Maintenance personnel shall be certified and have the skills and knowledge required to install the printers and to perform required Printer maintenance services. Personnel shall have three recent years of experience on the same or similar equipment. Engineering and technical personnel must possess a TOP-SECRET security clearance and meet the experience requirement prior to award of contract. The contractor shall provide the Government with the names of primary and secondary points of contact along with their telephone numbers and addresses. The personnel assigned as points of contact must be available twenty-four (24) hours each day, seven (7) days each week, 365/366 days each year. Person to person telephonic contact and answering services where the points of contact personally receive the call are the only acceptable methods of contact. Contacts provided by the contractor shall be have to appear on site for maintenance and repair within two (2) hours of the bona fide attempt for notification by the Government with the exception of the Site R, Md. where the response time shall be within three (3) hours. The Printers must be maintained in full operationalmode and be available for use by the Government for 99.9% of the time. Downtime shall be construed to be that time during official operating hours (PPM or OPPM) when a Printer is not operating to its full capability or capacity, or capacity, or is malfunctioning. A malfunction is defined as any condition causing the Printers to perform in a manner that is or in accordance or OEM standard. If the failure of any device that comprises a part of a Printer fails causing other devices to work improperly, the Government shall, at its option, consider the Printers to be down. Downtime will be measured from the time the Government makes a bona fide attempt to notify the Contractors designated contact until the time the Printers becomes fully operational. Printers shall be repaired within eight (8) hours after bona fide notification to the contractor that a problem has occurred. De-installation and re-installation of equipment shall be scheduled when convenient to the Government, and at no additional cost to the Government. APPLICABLE PROVISIONS: FAR 52.212-1, Instructions to Offerors -- Commercial Items; FAR 52.212-2, Evaluation-Commercial Items; FAR 52.212-3 "Offeror Representations and Certifications -- Commercial I. items with their Offers"; FAR 52.212-4, Contract Terms and Conditions -- Commercial Items; FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items (includes the following 52.222-26, 52.222-35, 52.222-36, and 52.222-37); and FAR 52.217-9, Option to Extend the Term of Contract, the total duration, including exercise of any options, not to exceed five years. The government will award a Firm Fixed price purchase order resulting from this solicitation to the responsible offeror offering the lowest overall price. Evaluation will be in accordance with FAR 52.212-2 past performance and price. The period of performance covered is 01 Oct 99 -- 30 Sept 00 for the base year, in addition to four option years of one year duration each. Quotations are to be submitted in the following format: 12 months X unit price per month = total yearly price for each line item, and a stated hourly rate for OPPM CLINS. The OPPM CLINS will be awarded with a government-determined not to exceed amount. No oral quotes will be honored. Responses shall be submitted, one (1) original and one (1) copy NLT 11:00 noon EST 17 Sept 99, to: Defense Supply Service-Washington, DASW01-99-Q-0433, 5200 Army Pentagon, Room 1D245, Washington, DC 20310-5200, POC: Finetta Bean, 703/697-3418.**** Posted 09/09/99 (W-SN378474). (0252)

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