General Services Administration, Federal Technology Service (8TF), Denver Federal Center, Building 41, Room 297G, Denver, CO 80225

70 -- ENTERPRISE SUPPORT FOR US NAVY CINCPACFLT DUE 092499 POC Michael D. Martin, (303) 236-7363 E-MAIL: click here to contact the Information Technology Manager, michaeld.martin@gsa.gov. The General Services Administration, Federal Technology Service, Region 8, Denver and its client the U.S. Navy, CINPACFLT, Pearl Harbor, Hawaii intend to procure on a Sole Source basis to Microsoft Corporation, 2110 Water Ridge Parkway, Charlotte, NC 28217, telephone: (704) 582-8283 the following proprietary integration solution: Product: 1-each, Microsoft Premier Support (Renewal). Description/Purpose: The benefits package required by CINCPACFLT is: a) A Dedicated Technical Account Manager (DTAM) available to escalate any issues that develop and provide proactive services; 2) Increased knowledge of US Navy CINCPACFLT environment; 3) Improved coordination of support services throughout CINCPACFLT; 4) Multi-vendor coordination; 5) DTAM to develop a Service Delivery Plan; 5) Support which includes a complete backup of support professionals from the contractor; 6) Direct telephone access and WEB access to teams of Premier Support Professionals available to help 24X7 with problems or questions on any Microsoft product. Impact: The government has fully researched other options and has determined that Microsoft, Inc. is the only provider with key knowledge and expertise for the development of the support required. Not using this source could be detrimental to the completion of the mission and hinder the development of all systems involved in the US Navy effort. This support is a continuation of previously purchased support from Microsoft, Inc. Microsoft is the sole source offering this support. They have tailored the Premier Support to benefit the US Navy needs. JUSTIFICATION FOR OTHER THAN FULL AND OPEN COMPETITION: Microsoft is the sole provider of this support package. They have an excellent past performance record for providing the service/support. The US Navy has purchased the support in the past, along with other DOD agencies. Microsoft has hands-on experience with the US Navy. They know the structure, inputs and outputs, and contents associated with the systems support work. Microsoft requires no additional resources as part of a learning curve related to the work effort. A SOLICITATION WILL NOT BE ISSUED as a result of this CBD. Concerns having the ability to furnish the above support services are requested to give written notification, including the telephone number for a point of contact to the acquiring office listed in this notice with 15-calendar days from the date of this synopsis. This notification should clearly show their ability to do so without compromising the quality, accuracy and reliability of the requirement. All information is to be furnished at no cost or obligation to the government. Posted 09/10/99 (W-SN378806). (0253)

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