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J -- N.E.T. PROMINA EQUIPMENT CONTRACTED MAINTENANCE SUPPORT SOL F19628-99-Q-0001 DUE 102699 POC Maj Garland S. Henderson, IO TI IPT Project Lead, 210-977-5240; Maj Isaac O. Jones, Jr., Contracting Officer, 210-977-3261. WEB: N/A,. E-MAIL: Click Here to E-mail the POC, isaac.jones@kelly.af.mil. This is a synopsis for Intermediate Hardware Support for one Promina 800 (3 shelf, 16 slot), three Promina 400s (1 shelf, 12 slots), and three Promina 200s that includes the following support services: telephone assistance (24 hours X 7 days), on-site equipment support, priority response, priority response via on-site support, and "disaster node" response for nodes with extensive damage/failure. The Government will issue a purchase order (i.e., FFP) for this effort. Its period of performance will run 15 months. An Acquisition Ombudsman, Colonel Steven H. Sheldon, Director, Commander's Staff, has been appointed to hear concerns from offerors or potential offerors during proposal development. You should only contact the Ombudsman with issues or problems you cannot satisfactorily resolve with the program manager and/or contracting officer. The Ombudsman role is to hear concerns, issues, and recommendations and communicate these to the appropriate government personnel. The Ombudsman will maintain strict confidentiality if desired. The Ombudsman does not evaluate proposals or participate in source selection. You can contact the Ombudsman at (781) 377-5106. Posted 09/21/99 (D-SN382467). (0264)

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