DHHS, Aberdeen Area Indian Health Service, 115 4th Avenue Southeast, Room 309 Federal Building, Aberdeen, South Dakota 57401

D -- INFORMATION TECHNOLOGY SERVICES FOR THE OFFICE OF HEALTH PROGRAMS (OHP) ABERDEEN AREA INDIAN HEALTH SERVICE SOL RFP 00-05 POC Allen L. Davis, Supervisory Contract Specialist, (605) 226-7567, Division of Acquisition and Grants Management D-The Aberdeen Area Indian Health Services (AAIHS) is in the process of seeking Native American, Buy Indian certified sources capable of providing information technology support services (ITSS). The AAIHS requires contractor support to provide ITSS of all types including clinical administrative, research and development, and other operational information technology activities including equipment, software, and connectivity, as well as business and Resource and Patient Management System (RPMS) processes and supporting activities. The four major service categories of ITSS include: 1. Resource and Patient Management System (RPMS) operation. The AAIHS requires contractor support and assistance in the planning, developing, programing, implementing, testing, and operating of the computing infrastructure for the RPMS system. Activities required are planning and analysis, design, installation, integration and testing, programming, operations and management, technical and help desk, internet and internet assistance, firewalls, security, network management assistance, network control center support, moderniation assistance, user assistance and training, system maintenance and upgrades to meet evolving requirements, making recommendations for equipment upgrades and replacement, troubleshooting hardware problems as well as maintaining software integrity, providing ongoing support in the form of network services, computer operations, training, troubleshooting, and problem resolution, conversion management assistance to fulfill Year 2000 compliance requirements, and rapid response mobilization. The contractor shall assist the AAIHS by supporting and enhancing the area chargemaster. The contractor shall monitor chargemaster performance and recommend changes to system parameters to achieve third party reimbursement optimization. The contractor may identify software which has potential to increase third party billing and collection productivity and which can be linked to the chargemaster and integrated into the existing IHS RPMS and Version 2.0 of the IHS Third Party Billing Software Package. 2. Studies and Analyses preparation and Data Warehouse Support. The contractor shall assist in developing and implementing plans for the AAIHS data warehouse. The contractor shall assist in the AAIHS effort to develop the information technology process to maximize the storage, availability, and integrity of the AAIHS data that could be stored in a centralized location. The contractor may be required to assist in the database system development, data warehouse design for data management and decision support, database and system integration, client server integration, and in analyzing the conversion of existing applications on platforms having a UNIX operating system to another client/server platform. 3. Training Services and Support. The contractor shall provide training and support services for all levels of information system site managers, operators, maintainers, and users. Service shall include development of alternative training scenarios, appropriate training approaches, preparation of training plans, provision of technical instructors, scheduling of training classes in AAIHS facilities, development of training curricula, guides, manuals, videos, and materials and other documentation as necessary. The contractor shall identify and consider various training approaches such as are office, regionlized, on-site, train-the-trainer, and train-the-user. 4. Technical and help desk services. The contractor shall provide technical assistance and help desk which can be reached via telephone or e-mail during normal business hours. The contractor shall respond to requests for assistance within one (1) working day. Please read and comply with the following instructions if you intend on responding to this announcement: All interested firms must submit a "capability statement" not to exceed six (6) pages that describes in detail their qualifications, capabilities, and previous experience relevant to fulfilling the AAIHS information technology support service requirement. In particular, the "capabilities statement" must include detailed information on the interested firm's: (a) past performance and experience with Information Technology Support Services, (b) qualifications of key personnel and evidence of their availability, (c) experience with mumps language, and (d) detailed evidence of experience with the Resource and Patient Management System (RPMS) application. If you are a certified Indian owned contractor or elibible for certification under the Buy Indian Act, and capable of providing these services to the Aberdeen Area IHS based on previous experience in Information Technology Support Services, you are requested to respond in writing with a copy of your Buy Indian certification and the requested capability information to the address listed above or you may telefax your response to (605) 226-7669. Responses must be received within 10 calendar days from the date of appearance of this sources sought announcement in the Commerce Business Daily. Thisnotice is not a solicitation nor is it a formal Request for Proposal. The information provided will be used by the Contracting Officer to make a decision whether or not to set-aside this requirement for competition among Buy-Indian concerns. If an adequate number of qualified Buy-Indian concerns have not responded the requirement will be advertised on the open-market. Posted 01/04/00 (W-SN413077). (0004)

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