U.S. Railroad Retirement Board, Purchasing Division, Room 1230, 844 North Rush St., Chicago, IL 60611-2092

D -- INFORMATION TECHNOLOGY SERVICES, INCLUDING TELECOMMUNICATIONS SERVICES SOL 2000-c-01 DUE 020400 POC Donald C. Augustyn (312/751-4535) I. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in the Federal Acquisition Regulation (FAR) Subject 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Offers are being requested and a written solicitation will not be issued. II. This solicitation is issued as a Request-For Quotation (RFQ) 2000-C-01. III. The solicitation document and incorporated provisions are those in effect through Federal Acquisition Circular Number 97-14. IV. This solicitation is not a small business set-aside. V. A. The U.S. Railroad Retirement Board (RRB) is an independent federal agency that administers a retirement and survivor benefit program for railroad employees and their families. The RRB was established by the Railroad Retirement Acts of 1937 and 1974. The RRB also administers the Railroad Unemployment Insurance Act which provides unemployment and sickness benefits to railroad employees. This RFQ is to establish a Blanket Purchasing Agreement (BPA) for a Contractor to provide Information Technology (IT) Support Services as described in detail below. B. The Contractor shall provide IT Support Services as listed: 1. On-site at the RRB Chicago, Illinois, Headquarters facility to provide knowledge transfer to RRB staff on issues related to creation of external functions for the Eastman Software, Inc. Imaging Batch Index and the Workflow Batch Index utilities using Visual Basic. Topics to be addressed may include-configuration options, DDE topics and items, DDE "hand shaking", DDE program debugging, and construction of external functions. 2. Provide services to implement the Commercial-Off-The-Shelf (COTS) application features using components of the Eastman Software, Inc. suite of work management products. The contractor may provide troubleshooting, software upgrade assistance on installations of new products such as Web Connector V1.01. 3. Provide code development necessary to implement customend user solutions employing Eastman Software, Inc. work management products. Included shall be development of code necessary to integrate such products as Microsoft SQL-database or mainframe IP connectivity with the Eastman Software, Inc. work management products. 4. Examples of potential tasks include: Assist in moving from the current 16-bit to the 32-bit version using the new Eastman scripting capabilities into both Routing Rules (preprocessing and post-processing) in RouteBuilder, and into the new 32-bit desktop (i.e., WorkDesk); Develop Robots as needed for tasks such as automatically inserting new Documents into an appropriate Folder; Assist in the establishment of a Test Environment for domain development and enhancement; Assist in the development of log to capture mainframe outputs into Workflow; Assist in the development of routes and logic to use Barcodes as part of the scanning operation; Assist in developing Status Flags for Web Connector. VI. FAR Provision 52.212-1, Instructions to Offerors-Commercial Items, applies to this acquisition and is hereby included by reference. Offerors must provide the following: 1. Professional Requirement: To be considered for award an individual or firm must include references of successfully completed engagements to demonstrate experience and qualifications in performing this type of engagement with the Eastman Software, Inc. suite of work management products. 2. Provide a fixed price hourly rate by skill level, as appropriate, for the initial term, with two one-year options. The hourly rates should be fully loaded to include all telephone support and travel costs. The RRB shall issue task orders in the minimum amount of $25,000 during this initial contract term. 3. Proposal Format: Vendors shall provide the following: a. Detail of Corporate experience to include: Corporate locations from which advisory services provided; Number of years performing advisory services involving Eastman Software, Inc. suite of work management products; Detail of corporate and/or Federal government experience including staff expertise/qualifications in working on the required tasks; As potential references, provide the names of three clients (contacts and telephone numbers) for whom similar tasks have been performed. B. Provide a work plan outlining work tasks necessary to provide the services listed above. Include detail about required analysis activities, staff qualifications, time needs and work steps to satisfy the requirement. Dollar estimates of such task cycles would be appreciated. VI. Proposals will be evaluated using the following criteria: a. Expertise and staff experience; b. Past performance; c. Quality of Work Plan. The relationship of price to all other factors is 1:2. Responses will be evaluated according to which firm can meet the functional requirements at the best value to the Government. VII. FAR Provision 52.212-3, Offeror's Representations and Certifications -- Commercial Items, must be completed and submitted the offer. VIII. FAR Clause 52.212-4, Contract Terms andConditions -- Commercial Items, applies to this solicitation. IX. FAR Clause, 52.212-5, Contract Terms and Conditions Required to Implement Statues or Executive Orders -- Commercial Items, hereby applies to this acquisition. X. FAR Clause, 52.232-18, Availability of Funds, applies to this solicitation. Offeror certifies price and terms offered in response to this solicitation are valid for 90 calendar days from the date of offer. XI. Offers and supporting documentation shall be received in this office no later than 11:00 a.m. local time, on February 4, 2000. Mark outside of the envelope clearly with "RFQ 2000-C-01 enclosed" and bidder's name and address. Facsimile responses will not be accepted. The RRB will not send an acknowledgment of receipt of any firm's submission. Posted 01/10/00 (W-SN414513). (0010)

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