Department of the Air Force, Air Force Materiel Command, AAC -- Air Armament Center, AAC/PK, 205 West D Avenue, Suite 433, Eglin AFB, FL, 32542-6864

S -- COMBINED CUSTOMER SERVICES AT EGLIN AFB FLORIDA SOL F08651-00-R-0032 DUE 042100 POC Mary Steinmetz, Contract Specialist, Phone (850)882-5072 ext. 5248, Fax (850)882-4916, Email steinmet@eglin.af.mil -- Bonnie Hochmuth, Contracting Officer, Phone 850-882-9188x5222, Email hockmutb@eglin.af.mil WEB: Visit this URL for the latest information about this, http://www.eps.gov/cgi-bin/WebObjects/EPS?ACode=M&ProjID=F08651-00-R-0 032&LocID=1182. E-MAIL: Mary Steinmetz, steinmet@eglin.af.mil. The Air Armament Center (AAC) is pursuing conversion of a portion of its Combined Customer Service function to a contract activity based on an OMB Circular A-76 study. This action was previously synopsized on 21 Oct 99, amended on 28 Oct 99, and resynopsized on 2 Dec 99. It is anticipated that Two-Step Sealed Bidding will be utilized. AAC contemplates release of a draft Request for Technical Proposal (RFTP) on the Federal Government's Electronic Posting System at www.eps.gov. during May 2000. THIS IS ONLY AN ESTIMATED DATE. The functions under study are subject to change but presently include the following: (1) Education and Training Flight (ETF) Operations Section; (2) Military Personnel Customer Service; and (3) Arts and Crafts Store and Outdoor Recreation personnel. The ETF provides services to support approximately 4000 civilians and 7100 military members and consists of 5 sections including but not limited to the following services: (a) The Operations Section manages a variety of civilian education and training programs; interfaces with Defense Acquisition University for specialized acquisition courses for personnel to obtain professional certification and career advancement; and manages the Education & Training Management System (ETMS-Web); (b) The Base Enlisted Specialty Training function manages and implements On-the-job Training (OJT) policy and procedures; (c) The Education Services function administers tuition assistance, provides professional educational counseling, enrolls members in educational courses, and offers academic and vocational testing services; (d) The Distance Learning function maintains the Base Distance Learning Library, is the focal point for Computer Based Training Administration, and provides and maintains equipment to receive training and seminars via satellite downlink; and (e) The Formal Military Training function allocates training and Professional Military Education quotas. The Military Personnel Customer Service function provides services to support approximately 7100 military members and provides services to include (a) Personnel support through systems administration, equipment management and customer service; (b) Administration of performance report program (Enlisted and Officer Performance Ratings) including updating report data in the Personnel Data System; (c) Administration of formal training for personnel; (d) Distribution of guidelines for the base awards and Air Force decorations programs to include reviewing award recommendations and establishing procedures for processing recommendations to award authority; and (e) Records management to include storage, security and accountability of personnel records. Descriptive information for personnel for the Arts and Crafts Store and Outdoor Recreation function is not yet available. The proposed service Standard Industrial Classification Code (SIC Code) for this acquisition is 8744 ($5 million). This action is under 100% small-business set-aside. The number of funded authorizations performing the services currently are:29 military and 11 civilians. These numbers have changed from the initial synopsis and are subject to further change. For contractual information contact Ms Mary Steinmetz, AAC/PKOB, 850-882-5072, ext 5248 or Ms Bonnie Hochmuth. An Ombudsman has been appointed to address concerns from offerors or potential offerors during the proposal development phase of this acquisition. The Ombudsman does not diminish the authority of the program director or contracting officer, but communicates contractor concerns, issues, disagreements, and recommendations to the appropriate Government personnel. When requested, the Ombudsman shall maintain strict confidentiality as to the source of the concern. The Ombudsman does not participate in the evaluation of proposals or in the source selection process. Matters of a routine or administrative nature concerning this acquisition should not be addressed to the Ombudsman but rather to the Contracting Officer or Contract Specialist identified above. For any other concerns, interestedparties may call the AAC Ombudsman, Dr. Mario J. Caluda, AAC/CD, 101 West D Avenue, Suite 123, Eglin AFB FL 32525-5495, phone 850-882-5558 or E-Mail caluda@eglin.af.mil. The date shown in Item 10 is the date for contractor response to indicate interest in this requirement. It is not a proposal receipt date. Firms responding should indicate if they are a small business against the size standard. Contractors should check this website for updates. All responsible sources may submit an offer which will be considered by this agency. This is a paperless acquisition. Paper copies of the solicitation will not be issued, but the solicitation will be available on the Federal Government's Electronic Posting System at www.eps.gov. Firms responding must reply either by facsimile at (850) 882-9441, attention to Ms. Lana Wallace or by email at boylel@eglin.af.mil. This is the third of three synopses in accordance with OMB Circular No. A-76. An in-house cost estimate is being developed and a contract may or may not result.This does not constitute an IFB or RFP and is not construed as a commitment by the Government. Notes 1 and 26 apply. Posted 01/10/00 (D-SN414466). (0010)

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