Department of the Treasury, United States Customs Service (USCS), Procurement Division, 1300 Pennsylvania Avenue, N.W., Room 4.2-E, Washington, DC, 20229

99 -- TRAINING SUPPORT SERVICES FOR COMPUTER SYSTEMS SOL CS-H-COMPTRAN DUE 032700 POC Elizabeth Heitz, Contracting Officer, Phone (202) 927-2583, Fax (202) 927-0288, Email elizabeth.c.heitz@customs.treas.gov-- Cheri Tyner, Contract Specialist, Phone (202) 927-0072, Fax (202) 927-1190, Email WEB: Visit this URL for the latest information about this, http://www.eps.gov/cgi-bin/WebObjects/EPS?ACode=R&ProjID=CS-H-COMPTRAN &LocID=1782. E-MAIL: Elizabeth Heitz, elizabeth.c.heitz@customs.treas.gov. The U.S. Customs Service (USCS), Office of Information & Technology (OIT) Software Development Division (SDD) is interested in information from 8a companies which can provide the training support services required to assist the Training Branch in developing and providing superior, cost effective, and results-oriented training to users of Customs mainframe and LAN-based computer systems. USCS intends to award a cost-plus-fixed-fee contract to an 8a firm. The contractor should be able to demonstrate the capability to perform the following services: * Conduct needs assessment to determine the training requirements of Customs personnel; * Develop training solutions that employ state of the art technologies including, but not limited to, the use of multimedia software and WEB-based training methodologies; * Develop measurement tools for the evaluation of the effectiveness of the training provided; * Provide support to design, develop, and implement an automated approach for online training support and documentation, consistent with the technologies used in both the mainframe and Windows/LAN environments; * Design, develop, and implement user help and courseware embedded within the computer applications; * Provide support in the development of state-of-the-art computer-based training, consistent with the Customs automated environment; * Design & conduct both onsite and offsite instructor-led training for the hardware and software used by Customs, when this format is identified as the most appropriate methodology for training delivery; * Provide support for the maintenance of and enhancements to mainframe training systems which mirror the production environments of the USCS. This notice is not a request for proposal and does not commit the USCS to procure any training support services at this time. However, you may express your interest in writing to: USCS, Procurement Division Attn: Elizabeth Heitz 1300 Pennsylvania Ave. NW, Room 4.2E Washington, DC 20229 Posted 02/25/00 (D-SN428568). (0056)

Loren Data Corp. http://www.ld.com (SYN# 0145 20000229\99-0005.SOL)