Department of Veterans Affairs, Contracting Officer (670 90A), Va Medical Center, 800 Irving Avenue, Syracuse, NY 13210-2799

D -- DIGITAL VIDEO ON-DEMAND SYSTEM FOR PATIENT EDUCATION SOL 670-23-00 DUE 031700 POC Sheila Smith, 315-476-7461, x-3601 E-MAIL: Click here to contact the contracting officer via, Sheila.Smith3@med.va.gov. The combined synopsis/solicitation #670-23-00 posted in the CBD on 2/15/2000 is hereby amended to provide the following supplemental information. Veterans Integrated Service Network 2 (VISN 2) requires a video on-demand system on a file server that is located locally (within the building), to be installed at the VA Medical Center in Buffalo, NY. The system must have the capacity to store a minimum of 36 hours of digitized video. It should have the ability for an expanded storage capacity. The system must have the ability to deliver the video primarily through the existing CCTV network. Satellite systems are not acceptable. The system must support a minimum of 8 channels for simultaneous use. It will also need to be able to deliver information, using streaming video, through a TCP/IP data network. It will have an interface to the existing PBX. The user interface is through CCTV and a telephone (via PBX) to reply to screen prompts. The system must have the ability to create reports. The output of these reports should be to a fax machine, local printer or electronic storage. The system must have the ability to conduct satisfaction surveys and testing using the user interface. The surveys will be developed by the VA and the contractor and the contractor will place these on the system at no additional cost. The results of these surveys and tests must be available the same way the reports are. The system must also have the ability to print to a TCP/IP network printer. A network-able laser printer should be included in the proposal. The reports must have the option to print automatically or on-demand. Reports are to contain the following information: what video was viewed, when it was viewed and who viewed it, and any quiz or survey results. The system should have the ability to pass information to the VA's patient database in the future without any significant modifications. The system should have the ability to accept analog input and convert it to a digitized file that can be accessed from the system. A minimum of 20 educational digitized videos must be provided by the contractor. The proposal shall include a list and description of the videos offered. The video selections must be approved by the VA prior to installation. The videos shall have unlimited usage and not be subject to any additional charges or usage fees. All video must be copyrighted and the VA must be given explicit permission to use these videos. The proposal must include digitizing VA owned videos and installing them on the system up to the capacity of the system. The proposal must include 60 months of 24/7 Technical Support and Help Desk support. It must also include 60 months of maintenance, service and software upgrades. All installation costs shall be included and the installation must be a complete turnkey solution. Training of all appropriate VA staff must be provided. Any associated travel costs and per diem expenses shall be included in the proposal. All prospective offerors who currently have such a system on the market are invited to submit proposals for consideration. Include with your proposal a list of clients for whom you have installed a system similar to that required under this solicitation. The deadline for submission of proposals is not extended. Posted 03/08/00 (W-SN432277). (0068)

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