Department of the Air Force, Air Education and Training Command, Randolph AFB Contracting Office, 395 B Street West Suite 2, Randolph AFB, TX, 78150-4525

D -- SOFTWARE SUPPORT AND MAINTENANCE TO SUPPORT ALOHA POINT OF SALE SOL Reference-Number-F7HWFR00630100 DUE 031500 POC Laura Stewart, Contract Specialist, Phone 210-652-5183, Fax 210-652-2759, Email laura.stewart@randolph.af.mil -- Carolyn Tappin, Contract Specialist, Phone 210-652-5187, Fax 210-652-2759, Email WEB: Visit this URL for the latest information about this, http://www.eps.gov/cgi-bin/WebObjects/EPS?ACode=P&ProjID=Reference-Num ber-F7HWFR00630100&LocID=464. E-MAIL: Laura Stewart, laura.stewart@randolph.af.mil. The Air Force intends to award a sole source purchase order to Ibertech Inc., 235 NE Loop 820 Suite 500, Hurst, TX 75063 for maintenance and support of existing Aloha Software (Aloha POS Version 3.926). All responsible interested sources shall submit concise documentation as to ability to provide this service within three (3) working days of publication of this notice in the Commerce Business Daily. Sufficient documentation must be provided for the Government to analyze the firm_s capability to perform the required services. Vendor interest and service information shall be e-mailed to Ms. Laura Stewart at laura.stewart@randolph.af.mil. Vendor information submitted shall demonstrate vendor can meet the following requirements contract requirements which are stated in brief, but are not are all inclusive: (1) Support. Contractor shall provide and maintain a 24-hour, 7-days/week help desk. Staff must be Aloha certified trained professionals. Contractor is required to provide documentation for each help desk representative that demonstrates that all Aloha training and recertification required to perform this requirement has been obtained and is current. All certification for all Help Desk professionals shall be that required by the software manufacturer. This support includes telephone, routine and corporate support. (2) Maintenance. Maintenance shall also be provided to include providing upgrades/releases of the Aloha POS Version 3.926 software. (3) Sites. Maintenance and support shall be to CONUS and OCONUS sites for an estimated total of 101 sites. Additional sites may be added at a later date. Therefore, vendor must also demonstrate capability to support additional sites in the future. Prospective contractors shall also submit cage code, business size status and be currently registered in the Central Contractor Registration (CCR) System. Copy of the SOW will be provided upon request. Note 22. Posted 03/10/00 (D-SN433397). (0070)

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