US Equal Employment Opportunity Comm., Procurement Management Division, 1801 L. Street, N.W., Room 2505, Washington, DC 20507

R -- MEDIATION SERVICES POC Contact: Kenneth P. Janiak, Contracting Officer, 202/663-4222 Sources Sought -- The U.S. Equal Employment Opportunity Commission (EEOC) is seeking qualified mediators to participate in its mediation program in the following District Offices: Albuquerque Detroit Milwaukee New Orleans San Francisco Seattle To be considered each mediator must the meet the following criteria: The mediator shall have a minimum of five (5) years of experience relating to the use of mediating techniques such as facilitation, negotiation, and developing resolution options between opposing parties. As a part of the five (5) years experience, the mediator also must have experience in mediating EEO matters. As part of this EEO mediation experience, the mediator must have mediated as the lead mediator. The EEO mediation experience must have been related to one or more of the following statues: Title VII of the Civil Rights Act of 1964, as amended Civil Rights Act of 1991 The Age Discrimination in Employment Act of 1967, as amended Equal Pay Act of 1963, as amended Americans with Disabilities Act of 1990, as amended The mediator shall have working knowledge of principles, methods, practices, and techniques associated with mediation. Working knowledge can be obtained through formal instruction or through experience gained such as an Ombudsman investigating complaints, reporting findings, and mediating fair settlements between aggrieved parties; work as a mediator with a state or federal court system; work as a mediator facilitating employee and or EEO disputes or a combination of formal instruction and experience. The mediator shall be able to analyze issues in dispute and evaluate their importance and susceptibility to compromise, to formulate ideas and practical suggestions for alternative solutions. The mediator shall possess the ability to enter into intense situations and deal effectively with people of varying personality, temperament, prejudices and person attitude. Knowledge of mediation subject material may be obtained through course attendance or through experience. The mediator shall have knowledge of the following subjects: Theories of Conflict Resolution and Dispute Settlement Overview of various ADR processes/systems Role of Third Parties in various ADR processes Basic Principles of Mediation Goals of Mediation Role of Mediator Sole v. Co-mediation Models Stages of Mediation Process Pre-mediation Joint session/Caucuses Post-mediation Mediation Skills Actively listening Facilitating communication Generating options Breaking impasse Trust building/Rapport building Paraphrasing Handling emotions Managing the interactions/Balancing power Summarizing Problem solving Roles of Parties in the Mediation Process Co-mediators Parties' attorneys Important Concepts in Mediaiton Trust Confidentiality Ethical considerations Standards of conduct The mediator shall have the experience, knowledge and abilities stated above. The District Office may also consider the mediator's availability, conflict of interest concerns, and other selection criteria deemed critical to the mediation process. Generally, one mediator shall be used for each dispute. The EEOC also may require that a qualified mediator co-mediate a case with a less experienced mediator, if scheduling permits. Interested mediators may submit their curriculum vitae to those District Offices listed below to be considered to receive a solicitation package. The District Office and points of contact are listed on the EEOC Web page (http://www.eeoc.gov). To access points of contact, click on Mediation under the heading "Quick Start-Employees", then click on Mediation Contact List. Information previously submitted as a result of the FY 1999 actions is no longer valid. Information is to be postmarked and submitted to one or more of those District Offices listed below no more than 15 calendar days following the publication of this notice. Participating District Offices: Albuquerque Detroit Milwaukee New Orleans San Francisco Seattle Posted 03/15/00 (W-SN434544). (0075)

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