ESC/PKOP, Services Branch, Operational Contracting Division, 104 Barksdale St., Hanscom AFB, MA 01731-1806

L -- ANNUAL TECHNICAL SUPPORT AND RENEWAL OF KEYFILE LICENSES SOL F19650-00-Q0023 DUE 040700 POC J. Barrett 781-377-3363 or M. Sciaraffa, Contract Specialist, 781-377-7051, Christine M. Dolan, Contracting Officer, 781-377-2236 WEB: ESC Business Opportunities Web Page, http://www.herbb.hanscom.af.mil. E-MAIL: Click Here to E-mail the POC, joanne.barrett@hanscom.af.mil. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a separate written solicitation will not be issued. This RFQ is hereby issued as F19650-00-Q0023. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 97-15 and Defense Acquisition Change Notice 20000316. This procurement is set aside for small business(standard industrial code is 7373 and the business size standard is $18 million). All line items must be quoted. This procurement is for annual Keycare renewal licenses and technical support. Clins 0101, 0102, 0117, and 0118 are quantities 119, 30, 90, and 28 respectively. All others are quantity one. Clin 0100: Keycare renewal for Hanscom NSP ( lines 0101 to 0114) Clin 0101 Concurrent licenses Clin 0102 Dedicated licenses Clin 0103 Multi-line fax Clin 0104 Optical support level 4 Clin 0105 Version control Clin 0106 OCR Server Clin 0107 Extranet server Clin 0108 Keycare plus for Extranet service Clin 0109 NT Server Support Clin 1010 Keycare plus for Hanscom Classified System Clin 0111 NT Server support Clin 0112 Dedicated License Clin 0113 Optical Support Level 2 Clin 0114 OCR Server Clin 0115 Renewal at Robins AFB NSP ( lines 0116 to 0123) Clin 0116 NT Server Support Clin 0117 Concurrent Licenses Clin 0118 Dedicated licenses Clin 0119 Optical Support level 4, Clin 0120 Version Control Clin 0121 OCR Server Clin 0122 Extranet Server Clin 0123 Keycare plus for Extranet Clin 0124 Hourly rate phone or on-site) $___ & daily per diem rate HAFB $__ Robins $__, the following applies: Keyfile Statement of Work for technical support and training, starting 15 Mar 2000 to Mar 14, 2001, locations at Hanscom AFB, MA and Robins AFB, GA. Vendor will provide a fixed rate labor contract with hours to be paid as used. 1. Vendor will perform an on-site analysis of the Hanscom and the Robins Keyfile and Citrix systems at the beginning of the contract as needed: To establish a system baseline. To determine and fix any problems uncovered during the analysis. Vendor must provide a written report of the analysis 2. Vendor will develop, support and maintain the existing Joint STARS custom index tool. Customer will provide current source code to the vendor at the inception of the agreement if needed. 3. Vendor will provide strong Keyfile technical support. Vendor must be certified and approved to provide same. Phone assistance will be provided within 1 hour during NBH. On site visits will be scheduled as requested. Per diem rates will be established for overnight visits and overnight stays. 4. Vendor will provide authorized Keyfile training for administrators and users as requested. On site visits will be scheduled as requested. Per diem rates will be established for airfare and overnight stays. 5. Vendor will provide expert support for Citrix servers as requested. Phone assistance will be provided within one hour of request during NBH. On site visits will be scheduled as requested. Per diem rates will be established for airfare and overnight stays. 6. Vendor will provide technical support and assistance as requested for planned exchange of servers at Hanscom AFB location. 7. Vendor will provide strong integration support between Keyfile and existing platforms including fax, OCR, scanner support, web, Outlook and others that may arrive. 8. Vendor will test Keyfile software upgrades prior to installation to insure stability and compatibility. 9. Vendor will provide Keyfile workflow analysis, design, and support as requested. 10. Customer will maintain a valid Keycare plus agreement. Include completed copy of FAR 52.212-3 ( Alt I) with offer which may be downloaded at http://farsite.hill.af.mil. The following apply: FAR 52.212-1 " Instructions to Offerors- Commercial Items", FAR 52.212-4 "Contract Terms and Conditions-Commercial Items" The clause at 52.212-5 (Feb 2000), Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items, applies w/following applicable clauses for par. (b): FAR 52.222-21 Prohibition of Segregated Facilities FAR 52.222-26 Equal Opportunity, FAR 52.222-35 Affirmative Action for Disabled Veterans, FAR 52.222-36 Affirmative Action for Handicapped Workers, FAR 52.222-37 Employment Reports on Disabled Veterans and Veterans of Vietnam Era, FAR 52.232-33 Payment by Electronic Funds Transfer- Central Contractor Registration, FAR 52.239-1 Privacy or Security Safeguards. All offers by the US mail must be postmarked by 07 April 2000 and be sent to the following address 104 Barksdale Street, HAFB, MA 01731 Att: PKOP Offers by Fedex should be sent to 20 Schillings Circle, 3rd floor, ESC/PKOP. HAFB, Ma 01731, and be received by 07 April 2000. No faxed or e-mail quotes accepted. Phone inquiries to 781-377-3363. See Note 1. Posted 03/20/00 (D-SN436060). (0080)

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