Department of the Treasury, United States Secret Service (USSS), Procurement Division, 950 H Street, NW, Suite 6700, Washington, DC, 20001-4518

70 -- SCHEDULING SOFTWARE SOL USSS-RFI-1 DUE 041300 POC George Robertson, Contract Specialist, Phone (202) 406-6940, Fax (202) 406-6801, Email NONE WEB: Visit this URL for the latest information about this, http://www.eps.gov/cgi-bin/WebObjects/EPS?ACode=R&ProjID=USSS-RFI-1&Lo cID=38. E-MAIL: George Robertson, NONE. Request for Information/Market Research-The United States Secret Service seeks information on commercial off the shelf software products that can provide automation of existing personnel scheduling methods. THIS IS NOT A REQUEST FOR PROPOSALS. IN ANTICIPATION OF A LARGE RESPONSE TO THIS NOTICE, IT MAY NOT BE POSSIBLE TO RETURN INDIVIDUAL PHONE CALLS. INTERESTED PARTIES SHOULD READ THIS NOTICE CAREFULLY AND FOLLOW ITS INSTRUCTIONS AS FURTHER INFORMATION WILL NOT BE PROVIDED AT THIS TIME. IF YOU HAVE RECEIVED ONLY A PARTIAL NOTICE OF THIS REQUIREMENT THROUGH A VENDOR SERVICE, YOU MUST OBTAIN THE FULL, UNEDITED NOTICE FROM EITHER THE COMMERCE BUSINESS DAILY OR THE ELECTRONIC POSTING SYSTEM. Overview: Personnel are currently scheduled for shifts with very little automated support, using key personnel with expert knowledge of operations and of staff experience levels to manually prepare shift schedules. Automated support of this operation will be more timely and cost effective, particularly if it can extract shift scheduling and overtime data for use with payroll applications. Interested parties should include rough-order-of-magnitude pricing for software, customization of applications, and on-site installation. Specific requirements sought include: 1. The software must be a Commercial Off The Shelf (COTS) product, which is Open Database Connectivity (ODBC) compliant that can be demonstrated at the time of offering. The software must currently be in use with a minimum of 2 different clients in the manner described below, with references provided. 2. The software must support a 24-hour, 7 day per week, 365 day per year work environment. 3. At the time of the offering, the software must demonstrate the ability to produce a work schedule for a minimum of 100 people, resulting in a master schedule for a period of not less than one week. 4. The software must have current ability to produce reports concerning personnel, time and attendance, assignments, staffing and work schedules. The software must be capable to retain prior work schedules, and has this information available for utilization in preparing future schedules. Software that is capable of monitoring workload trends and recommending a draft schedule encompassing such trends would be highly desirable. 5. The software must have current ability to be used and viewed simultaneously at different physical locations. The software must be capable, through user defined access privileges, to limit access to information on an "as required basis" as well as a schedule being "locked" upon approval and "unlocked" for updates. 6. The software must have demonstrated ability to automatically produce work schedules based on pre-set business rules and operator criteria. The software will encompass expert-knowledge descriptions of personnel skill levels, abilities, and availability which is capable of being understood and utilized by the software program in constructing shifts of the required personnel number and length of shift cycles. Notification to the operator when and if a rule/requirement is not followed, through an on-line informational message, is considered highly desirable. 7. The software must be capable, in a "user-friendly" manner (i.e., by a non-IT, end user computer operator), of allowing for the defining, modifying, and removing of the underlying business-rules and operator criteria, as well as any expert-knowledge assumptions such as personnel availability, skill levels, etc., used to generate schedules. The software must be capable of regenerating new schedules when such rules, criteria, or assumptions are changed. Notification to the operator when changes to current and/or future work schedules have been effected by these changes, through an on-line informational message, is considered highly desirable. 8. Any feature of the existing system, which demonstrates the ability to utilize an expert-knowledge database resulting in software-generated recommendations, should be highlighted in your response, even if not specifically listed herein. 9. The system requirements,for each component of the proposed software solution, must be identified for consideration. Included in the identification of each component are the minimum workstation configuration requirements, such as processor speed, operating system, memory and hard disc capacity, and any other features needed to execute the software solution. This would include, but not limited to, VGA monitor, CD-ROM Drive with Read/Write capabilities, as well as networking requirements. Web based systems are not being sought, but will be considered. Interested parties should submit a written extract of the operation of their existing commercial-off-the-shelf software products, which could potentially be adapted for the above use. It will benefit interested parties to provide as much detail as possible about the useful features of their systems, as described by this announcement, so that these features can be evaluated for inclusion in a potential upcoming request for proposals. Any demonstration CDs or discs submitted must be capable of being run on a PC with Windows 95 or better, and include operator instructions on how to load and view the program. Print capabilities, to include pull down menus and written descriptions, are desirable. If time permits, and depending on the volume of responses, individual vendors MAY be contacted for a product demo prior to release of a solicitation. The Secret Service will not pay for any costs associated with the demonstration of any software products or any written response to this notice under this request for information announcement. RESPONSES MUST BE IN HARD COPY ONLY; PLEASE DO NOT SEND FAXES. Posted 03/22/00 (D-SN437170). (0082)

Loren Data Corp. http://www.ld.com (SYN# 0283 20000324\70-0008.SOL)