Immigration & Naturalization Service, Procurement Division, 425 I St., NW, Room 2208, Washington, DC 20536

70 -- RFI FOR COTS MESSAGING PLATFORMS AND PIM GROUPWARE DUE 041000 POC Madan Kar (202) 514-1420 DESC: Request for Information (RFI)for use in Market Research. The Immigration and Naturalization Service (INS) seeks information on commercial off-the-shelf (COTS) software products which provide electronic messaging platform (i.e., e-mail) and personal information management (PIM) (e.g., calendaring, scheduling, etc.) features and functions. INS plans at some undetermined date in the future to replace in whole or in part its existing cc:Mail software. Interested parties should submit software product technical, marketing, and cost information for consideration which meets the following minimum criteria: 1) Compatibility with existing (and planned) infrastructure; 2) dependability, scalability, and redundancy; 3) horizontal and vertical integration; 4) controlled administration of directories, and 5) a defined, proven, straightforward, and undemanding migration path from cc:Mail. Minimum functions and features desired include universal mailbox, rules and filters, calendar, scheduling, meeting organizer, public and personal address books, message tracking, blind carbon copies, archiving, and message retraction. Compliance with POP3, LDAP, IMAP4, SMTP, X400 for easy mail exchange with other platforms is essential. Additional support-oriented features (which could come through third-party agreements) should address such items as: the ability to auto-update and/or correlate e-mail user database with Active Directory and with NDS to include the ability to group mail to branches/sub-branches or both; a posting-site or bulletin-board section with a capacity for sub-sectors-each with delegated management; remote user access including web-based access, and integrated support for Public Key Infrastructure (or its equivalent) at all levels. As background, the existing INS network infrastructure currently serves approximately 40,000 clients (MS Windows 95 and 3.1) at 900 locations world-wide. Additionally, many INS users are mobile, therefore, ease of remote access is critical. The current e-mail structure is predominately (99%) cc:Mail (Novell 4.11 servers) with a small presence of MS Exchange (MS NT 4.0 servers) and Worldtalk (X.400 Gateway). The foreign site cc:Mail post offices are installed on Banyan VINES servers. The database structure for the current cc:Mail environment is DB8 with various Client releases (6.23, 6.3, 8.2, or 8.41). Four types of routers are currently employed: IP, ASYNC, IPX/SPX, and X.25. The existing policy calls for centralized directory management and control. Additionally, the INS network supports remote dial-up, X.25 and TCP/IP service. Since migration will take place in stages, any new platform introduced must co-exist effectively and seamlessly with cc:Mail. Future upgrades to the Novell network may include migration to NetWare 5.1 and ZenWorks 2.0. Products submitted for consideration must abide by government security requirements set at the Federal level, DOJ level, and the INS level. The vendor should identify how the following areas will be addressed within their product/solution: 1) Authentication of users/systems (e.g., SECURID), 2) Access control of information and computing resources, 3) Privacy and confidentiality to ensure that information is protected when stored and transmitted such that it can only be obtained by the intended authorized users/systems, 4) Integrity of content to warn users/systems when information has been deliberately or accidentally modified, and 5) Provide non-repudiation to establish undeniable proof that specific information in electronic form was "electronically signed" by a specific user. Additionally, the vendor should show how the product/solution would be able to support possible future implementations of Public Key Infrastructure (PKI). Information packages should be sent to: Leslie Hope Systems Integration Division User Services Branch 801 I Street, NW, Suite 640 Washington, DC 20536-0001 Posted 03/23/00 (W-SN437567). (0083)

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