Department of the Treasury, Internal Revenue Service (IRS), National Office Procurement (A:P), 6009 Oxon Hill Road, Suite 700, Oxon Hill, MD, 20745

B -- B -- AMERICAN CUSTOMER SATISFACTION INDEX (ACSI) SOL TIRNO-00-Q-00168 DUE 061900 POC Helen Carmona, Contract Specialist, Phone 202-283-1145, Fax 202-283-1514, Email helen.d.carmona@irs.gov -- Helen Carmona, Contract Specialist, Phone 202-283-1145, Fax 202-283-1514, Email WEB: Visit this URL for the latest information about this, http://www.eps.gov/cgi-bin/WebObjects/EPS?ACode=P&ProjID=TIRNO-00-Q-00 168&LocID=1764. E-MAIL: Helen Carmona, helen.d.carmona@irs.gov. The Internal Revenue Service intends to make an award, on a sole-source basis, to the University of Michigan/the American Society for Quality, for a sponsorship/subscription to the American Customer Survey Index (ASCI). The ASCI is a national economic indicator of customer satisfaction with the quality of goods and services available to consumers in the US. The ASCI is the only cross-industry national indicator that links customer satisfaction to financial returns. The ASCI measures satisfaction with 164 companies and 30 government agencies. Numbered Note 22 applies to this acquisition. Posted 06/02/00 (D-SN461014). (0154)

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