Social Security Administration, Deputy Commissioner for Finance, Assessment and Management, Office of Acquisition and Grants, 1710 Gwynn Oak Avenue, Baltimore, MD, 21207-5279

70 -- WEB MONITORING TOOL SOL Reference-Number-SSA-WEBMONITOR-0001 DUE 062500 POC Matthew Maciarello, Contract Specialist, Phone 4109654853, Fax 4109665982, Email matthew.maciarello@ssa.gov WEB: Visit this URL for the latest information about this, http://www.eps.gov/cgi-bin/WebObjects/EPS?ACode=R&ProjID=Reference-Num ber-SSA-WEBMONITOR-0001&LocID=2422. E-MAIL: Matthew Maciarello, matthew.maciarello@ssa.gov. The Social Security Administration is seeking any vendor who can supply a tool capable of monitoring WEB applications. The tool must be capable of supplying click-stream-analysis and end-user response time. The tool must be non-intrusive to the end user and have minimal overhead. In addition, the tool must have the following capabilities: the tool must collect detailed performance WEB metrics including, at a minimum, server response times, WEB end-user response times, traffic flows, and WEB network latency; the tool must be non-intrusive, i.e. it must not use "cookies;" the tool must be able to collect click-stream-analysis (SSA requires that the tool be able to record what objects the WEB end-user clicks on a screen and what screen paths the end-user follows); the tool must be able to uniquely identify each WEB browser end-user session; the tool must be able to provide the capability to record the number of times an object on a WEB screen is used; the tool must allow SSA to define WEB transactions as well as provide WEB transaction tracking out of the box; the tool must provide both daily and historical reporting capabilities out of the box and allow for customization of reports; the tool must be compatible with SSA's current network infrastructure that uses token-ring bridging and dedicated circuits as well as the future router based Ethernet network supported by ATM and Frame Relay services; data must be exportable to a central site server in a standard database format such as SQL. THIS IS A REQUEST FOR PRODUCT INFORMATION ONLY! This is not a request for proposal (RFP). The Government does not intend to pay for information received. REQUESTS FOR COPIES OF A SOLICITATION WILL NOT BE HONORED OR ACKNOWLEDGED. Posted 06/05/00 (D-SN461553). (0157)

Loren Data Corp. http://www.ld.com (SYN# 0296 20000607\70-0006.SOL)