National Institutes of Health, CC/Office of Purchasing and Contracts, 10 Center Drive, Room 1N262, MSC 1189, Bethesda, MD 20892-1189

D -- MAINTENANCE AND TECHNICAL SUPPORT FOR SOFTWARE DEVELOPED BY LAWSON SOFTWARE FOR THE MATERIALS MANAGEMENT, INVENTORY MANAGEMENT SYSTEM. SOL CC-00-06 POC Anthony S. Gaither, P-301-594-5917, F-301-594-5920 E-MAIL: Microsoft Outlook, rich text format., TGaither@cc.nih.gov. The Clinical Center (CC), of the National Institutes of Health (NIH), Bethesda, Maryland Campus, intends to negotiate on a sole source basis, under the Authority of 41 U.S.C. 253 ( c )( 1 ), as set forth in FAR 6.301-1, Commercial Services for the continuing maintenance and technical support of software developed for the NIH, CC, Materials Management Department, by Lawson Software. Lawson Software has developed and Inventory Management System specifically to meet the needs of the NIH, CC, Materials Management Department. This product is licensed between Lawson Software and the NIH, CC, Materials Management Department. Lawson Software has all the current updates, upgrades, and patches required for the maintenance, repair and technical support of the software. The successful contractor shall be required to correct any error, malfunction or defect in the operation of the software to enable the software to materially or substantially perform in accordance with the documentation. The contractor shall also provide the current release of the source code and object class code, product defect repairs, enhancements, and new releases, and any documentation for the software products as they become available from Lawson. The NIH, CC, Materials Management Department must have access to: (a) standard telephone support, which includes general technical information and assistance with problem determination, isolation, verification, and resolution during the hours of 7:00 AM to 7:00 PM Central Standard Time, excluding weekends and holidays, and (b) limited telephone support which includes, in a production environment, mission critical and systems-down application and technical support during the hours of 7:00 PM to 7:00 AM Central Standard Time, Monday through Friday, 24 hours per day on Saturday and Sunday, and 8:00 AM to 5:00 PM Central Standard Time on United States Holidays excluding December 25. Maintenance support is required for the following products: UNIX-Environment Case, UNIX-Desktop/Developer, UNIX-Micro Focus Compiler, UNIX-Procurement Process Suite, and UNIX-Internal Procurement Center. The products identified were purchased and developed under NIH contract number NO2CL90004. The performance period is anticipated to be for (1) one base year and (4) four consecutive (12) twelve month option periods. The Contractor must provide evidence of the ability to provide all proprietary software, and technical knowledge of the products identified. It is the Government's belief that this requirement can only be met by Lawson Software. The solicitation will be issued on or about July 5, 2000 with a closing date approximately 30 days after issue. All responses to this notice must be written. Oral communication is not acceptable and will not be honored. Any other firm believing it has the ability to meet the Government's requirement is invited to respond to this notice by furnishing clear and convincing documentation demonstrating their ability to meet, at a minimum, all stated performance and capabilities to accomplish the proposed contract action. A determination by the Government not to compete this requirement based upon responses to this notice is solely within the discretion of the Government. The Government will not pay for preparation or submission of any information submitted in response to this synopsis. See Numbered Note(s): 22 ***** Posted 06/15/00 (W-SN465359). (0167)

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