The Library Of Congress, Contracts & Logistics Service, COTR: Morgan Day, C&L, 101 Independence Avenue SE, Washington, DC 20540-9410

D -- USER-CENTERED WEB SITE REDESIGN SOL S-LC01014 DUE 081500 POC Ruth R. Nelson, Contracting Officer, (202) 707-8610 The Library of Congress has a requirement to redesign its public web site (http://www.loc.gov). The redesign process will include the following activities: working with Library managers to clearly define the role(s) of the public web site; performing extensive user analysis of the Library's clients; defining a new, user-centered navigational structure for the web site based on data gathered during the user analysis; designing a single, coherent, visually appealing user interface (UI) and testing it; assuring that the appropriate hardware/software infrastructure is available to support it; and, creating UI and graphic standards to ensure consistency between pages. The redesign team must have extensive experience in the fields of user-centered design and usability engineering, information architecture design for the World Wide Web, graphic design for the World Wide Web, usability testing and analysis, user needs analysis (focus groups, market research, etc.) and include at least one member who is either a Certified Professional Ergonomist (CPE), a Certified Human Factors Professional (CHFP) or who has a minimum of five years experience in human factors/usability engineering. Deliverables will include: data gathering and analysis of the user communitites for the Library of Congress Public Web Site, the development of a new User Interface (UI), High-level Navigation Architecture (HNA), and graphical treatments (designs); development of a plan for implementing the new UI and HNA; usability testing of the new UI and HNA during the key stages of development; and, delivery of sufficient "technology transfer" to insure success of the project. Solicitation will be issued on or about August 15, 2000. Requests MUST be in writing on firm's letterhead; must reference S-LC01014 and may be faxed to (202) 707-8611. Posted 07/24/00 (W-SN478043). (0206)

Loren Data Corp. http://www.ld.com (SYN# 0043 20000727\D-0004.SOL)

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