Naval Hospital, Code 017, 3600 Rivers Avenue, North Charleston, SC 29405-7769

D -- FULL SERVICE MAINTENANCE CONTRACT FOR NORTEL MERIDIAN PBX VOICE MAIL SYSTEMS SOL N68084-00-T-0053/0002 DUE 081400 POC E-MAIL knmoore@charleston.med.navy.mil E-MAIL: CONTACT PURCHASING AGENT/CONTRACT OFFICER, knmoore@charleston.med.navy.mil. See Note (1) FULL SERVICE COMMERCIAL MAINTENANCE CONTRACT FOR THE FOLLOWING TELECOMMUNICATION SYSTEMS FOR THE FISCAL YEAR 2001 (01 OCT 2000 -- 30 SEP 2001) TELECOMMUNICATION SYSTEM LOCATED AT THE NAVAL HOSPITAL, CHARLESTON: COVERAGE SHALL BE FOR OUTAGES DURING THE HOURS OF 8:00AM THRU 5:00PM EST, MONDAY THRU FRIDAY, AND MAJOR OUTAGES (SYSTEM FAILURES) 24 HOURS A DAY, SEVEN DAYS A WEEK. RESPONSE TIME SHALL BE 3 HOURS TO ALL TROUBLE CALLS WITH THE GOAL BEING "COMPLETE" SYSTEM UP AND RUNNING. CONTRACTOR SHALL MAINTAIN/SERVICE SYSTEM TO ENSURE THE SYSTEM IS IN A FULLY OPERATIONAL MODE. CONTRACT PRICE TO INCLUDE ALL PARTS, LABOR AND TRAVEL COSTS. NORTEL MERIDIAN OPT 61 PBX VOICE MAIL SYSTEM CONTAINS THE FOLLOWING EQUIPMENT TO BE COVERED UNDER THIS AGREEMENT: BATTERIES: UPS SMART DTA TRIPPLITE SYSTEM 5000, ANALOG LINE: 720, RECORDER/ANN 1, MERDIAN MAIL: 4 PORTS, 2 RECORDERS(6 PORTS EACH), DIGITAL LINE 192, RECEPTIFIERS: 0, MAINT TERM PRT: 1, DATA:0 ONEACS:0 ANALOG TRUNK: 32, DIGITAL TRUNK: 96, DISP/MODEM: 1, TOTAL PORTS: 1040-1500. TELECOMMUNICATIONS SYSTEM LOCATED AT THE NAVAL WEAPONS STATION BRANCH MEDICAL CLINIC, GOOSE CREEK, SC: COVERAGE SHALL BE FOR OUTAGES DURING THE HOURS OF 8:00AM THRU 5:00PM EST, MONDAY THRU FRIDAY AND FOR MAJOR OUTAGES (SYSTEM FAILURES) 24 HOURS A DAY, SEVEN DAYS A WEEK. RESPONSE SHALL BE 3 HOURS TO ALL TROUBLE CALLS WITH THE GOAL BEING "COMPLETE" SYSTEM UP AND RUNNING. CONTRACTOR SHALL MAINTAIN/SERVICE SYSTEM TO ENSURE THE SYSTEM IS IN A FULLY OPERATIONAL MODE. CONTRACT PRICE TO INCLUDE ALL PARTS, LABOR AND TRAVEL COSTS. NORTEL MERIDAN 1 OPT 11 PBX VOICE MAIL SYSTEM: ANALOG LINE: 32, DIGITAL LINE: 32, MODEM: 1, TOTAL PORTS: 128. NOTE: THIS SYSTEM INTERFACES WITH THE NORTEL MERIDIAN OPT 61 PBX VOICE MAIL SYSTEM ADDRESSED ABOVE. Posted 08/09/00 (W-SN483960). (0222)

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