D -- MICROSOFT PREMIER SUPPORT SERVICE

Notice Date

September 8, 2000

Contracting Office

Office Of Naval Intelligence, 4251 Suitland Road, Code 83, Washington, D.C. 20395-5720

ZIP Code

20395-5720

Solicitation Number

n00015010004

Response Due

September 22, 2000

Point of Contact

Patty Mason, Purchasing Agent,

Description

The Office of Naval Intelligence (ONI) intends to award a contract on a sole-source basic to Microsoft Corporation located in Charlott, NC, for Software Maintenace Priority Support 24hrs, 7 days/week (excluding holidays)f support 800# tool-free access, online BBS fot HOT FIXES and problem resolution. Issue management for all technical resources to resolve customer problems promptly. Access to Microsoft knowledge base corporate DBMS for bug lists, fix lists, and technical information. Location of the work is to be done at ONI, 4251 Suitland Rd., Washington, DC . Offers received within 15 days after the date of publication of this solication. All offerors may be faxed to 301 669-5905 to the attention Patty Mason. Numbered Note 22 -- applies except that the d 45 days are reduced to 15 days.

Record

Loren Data Corp. 20000912/DSOL009.HTM (W-252 SN494437)