D -- VOICE RESPONSE UNIT

Notice Date

December 18, 2000

Contracting Office

Department of the Treasury, Internal Revenue Service (IRS), National Office Procurement (A:P), 6009 Oxon Hill Road, Suite 700, Oxon Hill, MD, 20745

ZIP Code

20745

Solicitation Number

Reference-Number-A1F06

Response Due

December 22, 2000

Point of Contact

Ouida Reynaud, Contract Specialist, Phone 202-283-1123, Fax 202-283-1532, Email ouida.c.reynaud@irs.gov

E-Mail Address

Ouida Reynaud (ouida.c.reynaud@irs.gov)

Description

The Internal Revenue Service intends to issue a purchase order on a sole source basis through Brite Voice Systems to lease a Voice Response Unit (VRU) to include an application Server, Telephony Processor, ISDN Server, Programmable Switch Option (PSO) and Consoles. The VRU operating system software must be SCO UNIX. The VRU must have the capability to be physically connected (via tie trunks) to an existing Aspect Automatic Call Distribution System. This system will house the IRS TeleTax Applications. The TeleTax applications was developed and written using the InterVoice-Brite, Inc. Write-1 runtime and development software package. The TeleTax applications must be included as part of the standard software package that comes with the system. All responsible sources who can provide the above requirement shall submit written quotations by the date specified. All quotes shall include prices, FOB point, a point of contact (name and telephone numbers), GSA Contract Number, if applicable, a delivery date, business size and payment terms. No solicitation will be issued, therefore such request for solicitations will be considered non-responsive. All questions must be submitted in writing.

Web Link

Visit this URL for the latest information about this (http://www2.eps.gov/cgi-bin/WebObjects/EPS.woa/wa/SPF?A=P&P=Reference-Number-A1F06&L=1764)

Record

Loren Data Corp. 20001220/DSOL003.HTM (D-353 SN509172)