D -- DETAINEE TELEPHONE SERVICES

Notice Date

July 13, 2001

Contracting Office

Department of Justice, Immigration & Naturalization Service, Procurement Division, 425 I Street, N.W. Room 2208, Washington, DC, 20536

ZIP Code

20536

Solicitation Number

COW-I-R-1109

Response Due

August 20, 2001

Point of Contact

Kathy Kallinikos, Contracting Officer, Phone 202-514-0017, Fax 202-616-2414, Email kathryn.j.kallinikos@usdoj.gov -- Joe Garforth, Contracting Officer, Phone 202-514-3630, Fax 202-616-2414, Email joseph.m.garforth@usdoj.gov

Description

INS anticipates releasing a solicitation for this requirement on July 13, 2001. The distribution of this solicitation will be accomplished solely through the General Services Administration's (GSA) Federal Business Opportunity (FEDBIZOPPS) web site http://www.fedbizopps.gov (hard copies of the solicitation document will not be available). The FEDBIZOPPS site provides downloading instructions. All future information about this acquisition, including solicitation amendments, will also be distributed solely through the GSA site. Interested parties are responsible for monitoring the GSA site to assure that they have the most up-to-date information about this acquisition. Please contact the Contract Specialist at kathryn.j.kallinikos@usdoj.gov regarding any download problems with this solicitation. The Detention and Removal Division of the Immigration and Naturalization Service (INS), an agency of the U.S. Department of Justice, is responsible for safely and humanely detaining, transporting, processing and supervising illegal aliens who are awaiting removal or other disposition of their case. The branch currently operates eight (8) Service Processing Centers (SPCs) and one (1) Federal Detention Center (FDCs) that are charged with the care and custody of an estimated 9,000 confined aliens. Through a series of Inter-Governmental Service Agreements (IGSA) and Inter-Governmental Agreements (IGA) an additional 12,000 aliens are housed in approximately 400 state and local IGSA/IGA facilities. INS estimates that there will be an annual increase in the detainee population of from 10 -- 15%. The Headquarters Office (located in Washington D.C.) is responsible for the control and coordination of all activities of the Federal Immigration Detention System. Each INS detention facility operates a direct dial telephone system for the use of the detainee population. This telephone system allows detainees controlled access to telephones to make outgoing calls. The INS needs to provide telephone access to detainees in IGSA/IGA facilities. The maximum potential number of IGSA/IGA facilities that could be included in the procurement is 425. The Government expects that a minimum of 75 IGSA/IGA facilities will require telephone service.=20 Government standards require that one telephone (at a minimum) be made available for each group of 25 detainees. In addition, The contractor shall be required to satisfy requirements mandated by the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act-Electronic & Information Technology Accessibility for Persons with Disabilities. The contractor shall ensure that there is at least one device at each IGSA/IGA facility that is compliant with ADA and Section 508. The text of this act is found in the Section 1194 of the Federal Register published on 12/21/2000. Additional information may be obtained from the following sites, http://www.section508.gov/final_text.html and http://www.cybertelecom.org/ada.htm#508. The Contractor shall be responsible for the placement and operation of a detainee telephone system in IGSA/IGA facilities. The INS assumes no liability for the equipment, damage to the equipment, vandalism to the equipment by detainees, or the cost associated with maintenance, repairs, and upkeep of the system. Placement and operation of a detainee telephone system in IGSA/IGA facilities is the sole risk and responsibility of the contractor. Repairs, replacement, maintenance, upgrades, or upkeep of the system will remain the responsibility of the contractor throughout the term of the contract. Repairs, replacement of equipment, maintenance, upgrades and upkeep of the equipment will have no effect on the agreed upon commission and no costs will be incurred by the INS at any time for the operation of a detainee telephone system within any of the IGSA/IGA facilities.=20 The following calls are to be provided to detainees at no charge to the detainee and are to be billed to INS. Detainee calls are permitted to be placed to the following locales and in the following situations (a) Local Immigration Courts; (b) Board of Immigration Appeals;=20 (c) Federal and State Courts;(d)Consular Offices; (e) Pro Bono Legal Service Providers;=20 (f) Federal, State and Local Government Offices (for the purposes of obtaining documents) (g) Personal Emergencies (to be determined by IGSA/IGA staff). With the current IGSA/IGA population, it is estimated that approximately 11,260 telephone calls will be made each month. The breakdown of calls by type of call (Local, Long Distance, International) is estimated to be 25% Local, 74% Long Distance and 1% International. The contractor shall provide, at a minimum, 99 "no cost" programmable speed numbers needed to satisfy INS policy requirements. These phone numbers will change from time to time during the contract. The contractor shall make any telephone number changes within 8 hours of notification or the contractor may provide training to IGSA/IGA staff who can then make the changes. The telephone numbers for each IGSA/IGA facility will be given to the contractor after award. The contractor's system must allow for programming of times that calls may be placed and times that no calls may be placed, or the contractor must provide phone kill switches that are accessible by IGSA/IGA staff. INS allows calls between the hours of 6:00 a.m. and 10:00 p.m., 7 days per week. No other types of calls, locales of calls or call situations are included in this procurement.=20 System capabilities shall include: (a) Comprehensive audit trail of account activities; (b) Call price information tracking before and as a call is being processed; (c) Cost, call accounting, and management reports; (d) Supervisory control of system configuration files (each control station must have user controls and password protection to prevent unauthorized access); (e) Archiving of call history, cost, and call accounting information on electronic media; and (f) Prevention of Third Party calls, Collect calls and Debit calls.

Web Link

Visit this URL for the latest information about this (http://www.eps.gov/spg/DOJ/INS/DoP/COW-I-R-1109/listing.html)

Record

Loren Data Corp. 20010717/DSOL002.HTM (D-194 SN50R7F7)