70 -- 70 -- PASSWORD MANAGEMENT SOFTWARE PACKAGE

Notice Date

August 6, 2001

Contracting Office

Railroad Retirement Board, Bureau of Supply and Service, Purchasing Division, 844 North Rush Street, 9th Floor NE, Chicago, IL, 60611-2092

ZIP Code

60611-2092

Solicitation Number

RFQ2001-C-28

Response Due

August 27, 2001

Point of Contact

Velinda Nix, Contract Specialist, Phone (312) 751-3387, Fax (312) 751-4923, Email morganve@rrb.gov -- Paul Ahern, Supv. Contract Specialist, Phone (312) 751-7130, Fax 312) 751-4923, Email ahernpat@rrb.gov

Description

Descrpition: I. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in the Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. This solicitation is issued as Request for Quotations (RFQ) 2001-C-28. The solicitation document and incorporated provisions are those in effect through Federal Acquisition Circular number 97-21. This solicitation is not a small business set-aside. 1. The U.S. Railroad Retirement Board (RRB), an independent Federal Government agency, headquarters located: 844 North Rush Street, Chicago, IL 60611-2092, intends to procure a commercial-off-the-shelf password management software package. II. A. PRICE SCHEDULE. The offeror shall provide a firm-fixed price to deliver a password management software package. B. The offeror shall also provide as an option firm-fixed price to deliver a fully configured, installed and tested password management software package. C. The offeror shall provide as an option firm-fixed price to train on-site four (4) RRB administrators. D. The offeror shall provide as an option a hourly rate (not to exceed 40 hours) for on-site post-implementation services. III. Statement of Work -- A. Requirements -- The offeror shall provide products and services that satisfy the following mandatory requirements. Offerors shall also provide a description of how their products meet the requirements listed below: 1. The Railroad Retirement Board seeks to acquire a password management system for a multi-platform environment; mainframe (S/390) and LAN (Windows NT 4.0, Windows 2000, and limited Novell Netware 4.2) platforms. 2. Passwords must be automatically kept in synchronization between Windows NT, Windows 2000, Novell NetWare, desktop screensavers, and ACF2 on the mainframe. 3. Open Application Program Interfaces (APIs) shall be used instead of scripts to allow for a more flexible system, allowing the RRB to make in-house changes. 4.The proposed package shall link directly with Magic TSD to open and close help desk tickets automatically. 5. The package shall be compliant with Section 508 of the Rehabilitation Act amendments. (See Attachment 5) 6. Passwords shall be encrypted prior to initial transmission and storage on a database. 7. The package shall not require manual installation on each client desktop computer. 8. The RRB's password security procedures and standards (see Attachment 1) shall be fully enforceable through the system. 9. Intrusion alerts shall be issued to designated agency contact(s) by e-mail and beeper if desired. 10. Confirmation of password changes shall be automatically e-mailed to each user to detect invalid change attempts. 11. Audit trails shall be created and preserved to document usage history. 12. The system shall have the potential to be expanded to provide IVR and Internet-connected users to change and synchronize passwords. 13. The proposed password management system must be fully compatible with hardware and software listed in Attachment 2. 14. On-site installation/system configuration, training, and consulting shall be offered. The RRB shall have up to six months from the date of award to elect any or all three optional services. *On-site installation/system configuration shall consist of all services necessary to install the proposed software on the RRB's server and all necessary configuration changes to the software and RRB's hardware/software systems resulting in optimal system functioning. The offeror shall provide an implementation plan showing the amount of days required by the contractor that begins with the delivery of the product to the RRB, configuration, installation, testing, and actual start date. *On-site training services shall consist of classroom-type training for up to four RRB system administrators to bring about the transfer of all necessary knowledge for efficient system operation. The offeror shall also provide the RRB with a list of training facility needs and coordinate the training needs with the RRB designated staff. The RRB can provide a PC-lab for 17 individuals. The offeror shall provide all training materials necessary for administrators to have a thorough working knowledge in the operation of the product and its functionalities. *On-site consulting shall consist of post-implementation services as may be necessary to establish the effective operation of the password management system. This shall be on a time and materials basis, not to exceed 40 hours, including all travel and per diem costs that are relevant. The offeror shall provide technical telephonic support, Monday through Friday, except Federal holidays. The contractor shall provide a designated point of contact and shall ensure that its service support representative(s) promptly receive the RRB's request for service by providing a local or toll free number, answering machine or pager service number. The offeror shall respond to a service call placed by the RRB within 4 business hours after initial notification to provide reasonable assistance by telephone on how to correct or bypass a problem where known, answer questions, or provide a patch if one exists. If on-site assistance is required such assistance will be provided at the hourly rate provided in Section II, Item no. D. 15. Test period. The offeror shall provide for a test or trial period of the product. The test will encompass the installation of the product and viewing the performance of the product's conformance to the minimum requirements. IV. The vendor/offeror must also provide the contract number, if a GSA/SWAC contract, the terms and conditions and price schedule with the offer. The offeror must also provide a federal tax identification number and a Dun and Bradstreet (DUNS) number. V. CONTENTS OF PROPOSAL SUBMISSION AND EVALUATIONS. Offerors shall submit their quotations/proposal in two volumes: 1) Technical Proposal. The Offeror shall submit six (6) copies of the technical proposal. a. The offeror shall fully and clearly address each mandatory factor in sufficient detail so that the RRB's technical evaluation panel can identify and comprehend the capability and resources the offeror intends to bring to this procurement for its minimum requirements. (See Section III) i. Software offered. The offeror shall provide a narrative detailing how your product and services meets and/or exceeds the RRB's minimum requirements. The offeror shall furnish technical data (e.g. brochures, manuals or specification sheets) with their proposal, which will enable the RRB?s evaluators to verify the offeror's submission. The offeror shall not substitute brochures, manuals or specification sheets in lieu of descriptive narrative. ii. Implementation plan. The offeror shall provide a timeline and implementation plan showing the amount of days needed to complete the product installation, testing, and training. The offer should supply a timeline and descriptions of the proposed phases. iii. Training. The offeror shall provide a list of proposed project team members who will train the RRB personnel, their levels of education (e.g. bachelor's degree or higher), years of experience with password management systems, and any technical certifications. iv. Consulting Services. The offeror shall discuss in a brief narrative as to how their firm will provide trouble shooting and customization assistance for the software package offered. v. Value Added Software -- Inasmuch as the RRB desires the most reliable service possible, it will grant consideration to offerors whose product exceeds the basic requirements. Value added technologies and features offered as part of the proposed product will be evaluated. This could include but not be limited to such items as performance enhancements, administrative or operational advantages, valuable functionalities, etc. vi. Quality of Staff -- The offeror shall provide a list of proposed project team members who will train the RRB personnel, their levels of education (e.g. bachelor?s degree or higher), years of experience with password management systems, and any technical certifications. vii. Past Performance information (including three (3) references with phone numbers, addresses and points of contact) describing the experience required in Section III. 2. Business Proposal a. The Offeror shall submit two (2) signed copies of Standard Form (SF-)1449 with Blocks 12, 17a. and b., and 30a., b., and c. completed. b. i. Signed and completed Offerors Representations and Certifications. Commercial Items (FAR 52.212-3). ii. Certification of compliance with EIT Accessibility Standards -- Under Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) acquisitions of Electronics and Information Technology (EIT) supplies and services must meet the accessibility standards as set forth in Attachment 5 to this solicitation. Offerors are required to complete the certificate at attachment 5, and certify which accessibility standards their offered EIT products and/or services meet. c. Other information the contractor determines appropriate and relevant to the evaluation team. d. 3. Evaluation of the offers shall include all of the items above and other information available to the Contracting Officer. 4. Offers will be evaluated on a technical-to-price ratio of 2:1. The award shall be based upon the offer that provides the best value to the Railroad Retirement Board, price and other factors considered. 5. Proposals shall be evaluated using the following factors: Quality of the software, Implementation plan, Training, Support Services, value added software, Quality of staff, and past performance. 6. The offeror certifies that the offered price in Section II shall be valid for 90 days and, if accepted. Availability of Funds for the Next Fiscal Year (Apr 1984). FAR provision 52.212-3 must be completed and submitted with the offer. FAR clauses 52.212-4, Contract Terms and Conditions. Commercial Items and 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders ? Commercial Items apply to this solicitation. In accordance with FAR 52.212-5, the following clauses are hereby incorporated by reference in paragraph (b): 52.203-10 Price or Fee Adjustment for Illegal Improper Activity; 52.222-26 Equal Opportunity; 52.222-35 Affirmative Action for Disabled and Vietnam Era Veterans; 52.222-36 Affirmative Action for Workers with Disabilities; 52.222-37 Employment Reports on Disabled Veterans and Veterans of the Vietnam Era (38 U.S.C. 4212). VI. RESPONSE TIME IS TWENTY-ONE (21) CALENDAR DAYS AFTER DATE OF THIS PUBLIATION FOR SUBMISSION OF PROPOSALS. Mark outside of the envelope RFQ2001-C-28 Enclosed and offeror's name and address. Address package to: U.S. Railroad Retirement Board, Purchasing Division, 844 North Rush Street, Chicago, IL 60611-2092. The RRB will not accept proposals submitted by facsimile or email. THE OFFEROR SHALL REQUEST IN WRITING OR VIA E-MAIL, MORGANVE@RRB.GOV, AND/OR FAXED FOR ALL ATTACHMENTS. No telephone calls will be accepted. Any further questions regarding this RFQ must be in writing on company letterhead and sent or faxed to Ms. Velinda Nix of RRB Purchasing Division at 312/751-4923. Offeror's shall contact Velinda Nix for all attachments. The RRB will not send an acknowledgement of receipt of any firm's submission.*****

Web Link

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Record

Loren Data Corp. 20010808/70SOL003.HTM (D-218 SN50U0M8)