D -- INFORMATION TECHNOLOGY SERVICES

Notice Date

September 17, 2001

Contracting Office

Southeast Contracting Center MEDCOM, Dwight David Eisenhower AMC, ATTN MCAA SE, 39706 40th Street, Fort Gordon, GA 30905-5650

ZIP Code

30905-5650

Solicitation Number

DADA0801T0482

Response Due

September 28, 2001

Point of Contact

Herman McElveen (706) 787 3881

E-Mail Address

HERMAN.MCELVEEN@SE.AMEDD.ARMY.MIL (HERMAN.MCELVEEN@SE.AMEDD.ARMY.MIL)

Description

CONTRACTOR SHALL PROVIDE UP TO 4000 HOURS ESTIMATEDTO PROVIDE NON PERSONAL SERVICES IN THE FOLLOWING AREAS. INSTALL VARIOUS KINDS OF COMPUTER SOFTWARE UPGRADE PC FROM 16 BIT ENVIRONMENT TO 32 BIT ENVIRONMENT TROUBLESHOOT ISOLATE AND RESOLVE HARDWARE AND SOFTWARE PROBLEMS. TECHNICALLY INSPECT WINN ARMY COMMUNITY HOSPITAL COMPUTER HARDWARE AND SOFTWARE TO DETERMINE THE CONDITION CODE OF SAME REMOVE COMPUTERS FROM BOXES, INSTALL COMPUTERS, PRINTERS, TAPE BACKUP UNITS, CD-ROM DRIVES, OTHER PERIPHERALS AND SOFTWARE, TRANSFER FILES FROM THE OLD UNITS TO THE NEW UNITS AND CONNECT NETWORK WITH HELP PROVIDED BY GOVERNMENT EMPLOYEES. CONTRACTOR SHALL PROVIDE A PLUS CERTIFIED PC TECHNICIAN. CONTRACTOR SHALL PROVIDE TELEPHONIC MS NT NETWORKING CONSULTING UP TO 40 HOURS ESTIMATED. ALL TELEPHONIC MS NT NETWORKING CONSULTING SHALL BE PERFORMED BY A MCSE OR HIGHER. A MINIMUM OF 30 MINUTES PER CALL WITH 15 INCREMENTS. CONTRACTOR SHALL PROVIDE A 2 HOUR RESPONSE TIME. CONTRACTOR SHALL PROVIDE ON SITE MS NT NETWORKING CONSULTING UP TO 120 HOURS ESTIMATED. ALL ON SITE MS NT NETWORKING CONSULTING WILL BE PERFORMED BY A MCSE OR HIGHER. MINIMUM OF 2 HOUR SUPPORT. NO ADDITIONAL SERVICE CHARGE SHALL OCCUR FOR PRE-SCHEDULED TRAINING AFTER NORMAL BUSINESS HOURS. CONTRACTOR SHALL PROVIDE AN 8 HOUR RESPONSE TIME. FOR EMERGENCY RESPONSE TO INCLUDE AFTER HOURS AND WEEKENDS CONTRACTOR SHALL RESPOND WITHIN 4 BUSINESS HOURS. ALL WORK SHALL BE PERFORMED AT WINN ARMY COMMUNITY HOSPITAL FORT STEWART GA 31314 DURING TIME OF 0730-1630 HOURS MONDAY THRU FRIDAY. CONTRACTOR SHOULD BE IN THE LOCAL AREA IN ORDER TO MEET THE REQUIRED RESPONSE TIMES. CONTRACTORS SHALL FAX OR EMAIL THEIR REQUEST FOR A COPY OF THIS RFQ. CONTRACTORS SHALL PROVIDE THEIR EMAIL ADDRESS. NO PHONE CALL WILL BE ACCEPTED. see Note 1.

Web Link

FOR CONTRACTING OFFICE USE DWIGHT DAVID EISHENHOWER (http://acquisition.army.mil/amcdss/owa/refdb.sol_search_form)

Record

Loren Data Corp. 20010919/DSOL009.HTM (W-258 SN50X721)