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FBO DAILY ISSUE OF JANUARY 24, 2010 FBO #2983
SOLICITATION NOTICE

D -- eSphere Software Maintenance and Technical Support

Notice Date
1/22/2010
 
Notice Type
Presolicitation
 
NAICS
511210 — Software Publishers
 
Contracting Office
Department of Health and Human Services, National Institutes of Health, National Heart, Lung and Blood Institute, Rockledge Dr. Bethesda, MD, Office of Acquisitions, 6701 Rockledge Dr RKL2/6100 MSC 7902, Bethesda, Maryland, 20892-7902
 
ZIP Code
20892-7902
 
Solicitation Number
NHLBI-PB-(AR)-2010-071-MLK
 
Archive Date
2/11/2010
 
Point of Contact
Margo Katzper, Phone: 301-451-4470
 
E-Mail Address
mkatzper@nhlbi.nih.gov
(mkatzper@nhlbi.nih.gov)
 
Small Business Set-Aside
N/A
 
Description
THIS IS A SOLE/SINGLE SOURCE, NON-COMPETITIVE NOTICE. This notice of intent is not a request for competitive proposals. This sole / single source, non-competitive notice is prepared in accordance with FAR Parts 5 & 13. This notice of intent is not a request for competitive proposals. Far Part 6 – Competition Requirements, is not applicable to contracts awarded using simplified acquisition procedures of FAR Part 13, not expected to exceed the simplified acquisition threshold. This announcement constitutes the only notice; proposals are not being requested and a written solicitation will not be issued. The resultant acquisition will be conducted in accordance with FAR Part 13, simplified acquisition procedures and the resultant purchase order will include all applicable provisions and clauses in effect through the Federal Acquisition Circular 2005-38 (effective January 11, 2010). The Period of Performance is twelve months. The total estimated amount of this contract is NOT expected to exceed the simplified acquisition threshold of $100,000.00. The North American Classification System (NAICS) code applicable to this requirement is 511210 and the associated small business size standard is $25.0 Million. THE NATIONAL INSTITUTES OF HEALTH (NIH), National Heart, Lung and Blood Institute (NHLBI), Office of Acquisitions (OA) for the National Institute of Arthritis and Musculoskeletal and Skin (NIAMS) intends to negotiate and award a purchase order on a sole source non competitive basis due to the proprietary nature of the software to Esprit Health, LLC, 641 West Willow Street, Suite 208, Chicago, IL 60614, eSphere software maintenance and technical support, for a twelve month period. The coverage includes software maintenance and technical support via telephone “hot lines” and the interned based “Customer Care on the Web”, a “Customer Only” access point for on-line resources. Esprit Health’s: Customer Care on the Web” service area is designed especially for Esprit Health customers and contains a wealth of information about using and supporting eSphere. •Telephone Support: Customers can initiate contact with Esprit Health Technical Support utilizing the Esprit Health “hot lines”. The “hot lines” are monitored, and response time may range from immediate to within eight hours depending on the day of week/hour of day and current activity (volume of calls). •Access via Web Mail: Another mechanism for clients to contact Esprit support is via electronic mail. Esprit Health reviews and responds to every email inquiry within 24 hours. Esprit health will provide program releases including software ease of improvements, new reports, user requested enhancements, and documentation updates as available. Interested parties may identify their interest and capability to respond to the requirement or submit a response. This notice of intent is not a request for competitive proposals. Responses to this announcement, referencing synopsis number NHLBI-PB-(AR)-2010-071-MLK may be submitted to the National Heart, Lung and Blood Institutes, Office of Acquisitions, Procurement Branch, 6701 Rockledge Drive, Room 6151, Bethesda, MD 20892-7920, Attention: Margo Katzper. Responses may be electronically submitted to mkatzper@nhlbi.nih.gov. Responses will only be accepted if dated and signed by an authorized company representative. Responses are due by 3:30pm, January 27, 2010 A determination by the Government not to compete this proposed contract based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/NIH/NHLBI/NHLBI-PB-(AR)-2010-071-MLK /listing.html)
 
Place of Performance
Address: NIH, Bethesda, Maryland, 20892, United States
Zip Code: 20892
 
Record
SN02047771-W 20100124/100122235525-b1996557c7ef74d05e5f02bd2b43fd6c (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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