SOLICITATION NOTICE
D -- Oracle Java Licenses
- Notice Date
- 9/30/2024 4:10:11 AM
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- CPO : RESEARCH AND COMMUNITY SUPPOR WASHINGTON DC 20410 USA
- ZIP Code
- 20410
- Solicitation Number
- NOF-0009
- Response Due
- 9/30/2024 11:00:00 AM
- Archive Date
- 10/15/2024
- Point of Contact
- Dwayne E. Gist, Phone: 2024025617
- E-Mail Address
-
86615723R00004.CCAP@hud.gov
(86615723R00004.CCAP@hud.gov)
- Description
- HUD is requesting the support maintenance renewal of the Oracle and JAVA software licenses listed below, from aithorized resellers. Software maintenance shall include: ? Program updates, fixes, security alerts and critical patch updates. ? Tax, legal, and regulatory updates. ? Upgrade scripts ? Certification with most third-party products ? Major product and technology releases including general maintenance release, selected functionality releases and documentation updates. ? Assistance with service twenty-four (24) hours per day seven (7) days perweek. ? Access to Oracle MetaLink, eSupport portal, BID Portal, Skywire OnlineSupport Portal and ClearApp Support (24X7 web-based customer supportsystem) including the ability to log service requests online. ? Non-technical customer service during normal business hours, normal business hours are Monday through Friday 8:00am 5:00pm EST. ? Invites to free training or webinar conducted by Oracle when new upgrades or new features are available within the licensed application products. ? Single point of contract for support escalations
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/dd7bf5ec56c142cc9a7f0f45cc3aa7e3/view)
- Place of Performance
- Address: Washington, DC 20410, USA
- Zip Code: 20410
- Country: USA
- Zip Code: 20410
- Record
- SN07228655-F 20241002/240930230106 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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