U.S. Environmental Protection Agency, 26 W. Martin Luther King Dr., Cincinnati, OH 45268

R -- WETLANDS HOTLINE SOL PR-CI-99-13992 POC Richard Makepeace (513) 487-2044 WEB: Office of Acquisition Management -- Cincinnati Contracts, http://www.epa.gov/oam/cinn_cmd. E-MAIL: click here to contact the contracting officer via, makepeace.richard@epa.gov. The U.S. Environmental Protection Agency (EPA) has a requirement for the "Wetlands Information Hotline" which supports the Wetlands Division of the Office of Wetlands, Oceans and Watersheds. The Hotline will be the central point of contact for the Wetlands Division to handle queries from the public and industry representatives concerning Wetlands Information. Queries can be via 800/888 phone calls, E-Mail, or other electronic means. Individuals manning the hotline must have considerable background and training in environmental policy and law. Today's phone and electronic communications systems provide a vast array of options for this service. The Hotline will quickly respond to public interest questions and oral and written requests for information about wetland programs and issues. Specifically, the Hotline will: (1) provide a mechanism for EPA to respond to inquiries from the public and regulated community; (2) answer questions on wetlands issues and alternatives for their protection; (3) serve as a referral point for document availability and process document orders; (4) provide required reports to EPA, including statistical data on volumes, response time and analysis of requests. Central to this information service is the EPA approved reference material (and subsequent updates) which will be provided by EPA to the Contractor when the contract is awarded. The Hotline is expected to respond to contacts, averaging from 400 to 600 a month. The hours of operation are from 9:00 am to 5:30 pm EST, Monday through Friday, except for Federal Holidays. The Contractor shall provide trained personnel, office equipment, computers and facilities. EPA is to provide Government CENTREX lines and FTS 2000 telephone service. The base period will consist of 12 months. Two 6 month Option Periods are also anticipated. All responsible sources who submit a proposal will be considered by the Agency. Solicitation PR-CI-99-13992 will appear on the Internet. It may be accessed through the EPA's home page on the World Wid Web (www.epa.gov). The direct link URL is http://www.epa.gov/oam/cinn_cmd. It is anticipated that that this RFP will be available mid October. Posted 09/30/99 (W-SN387149). (0273)

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